Drug Store Customer Experience Associate

Ralphs; Long Beach (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Ralphs in Long Beach, CA is seeking a dedicated team member to deliver outstanding customer service within a fast paced department. You will assist customers, answer product questions, and help maintain a clean, safe store environment while supporting the department manager in achieving sales goals.

Candidates should have prior retail experience, the ability to handle stressful situations, and strong communication skills.

Qualifications

• Must have retail experience.
• Ability to stay calm under pressure.
• Strong communication skills.
• Basic math proficiency.

Responsibilities

• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions, making product recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of sales and specials.
• Recommend items to meet customer needs.
• Monitor product dates and stock levels and report discrepancies.
• Maintain a positive attitude and stay current with ads and promotions.
• Follow safety procedures and report unsafe conditions to management.
• Assist with maintaining equipment and store cleanliness.
• Support department manager to achieve sales and profit goals.

Skills

Retail experience

Stress management

Effective communication

Basic math

Job description

Ralphs in Long Beach, CA is seeking a dedicated team member to deliver outstanding customer service within a fast paced department. You will assist customers, answer product questions, and help maintain a clean, safe store environment while supporting the department manager in achieving sales goals.

Candidates should have prior retail experience, the ability to handle stressful situations, and strong communication skills.