Drug Store Customer Concierge & Sales Support

Kroger; Powell (AL); On-site; USD 24,000 - 34,000; Full time

Job summary

Kroger in Powell, AL is seeking a customer-focused team member to deliver friendly service and assist with daily department operations. You will help customers, stock and label merchandise, and support sales goals while upholding safety and quality standards.

The role emphasizes adaptability, effective communication, and integrity in interactions with customers and coworkers, across busy, varied shifts.

Qualifications

• Retail experience is required.
• Ability to handle stressful situations effectively.
• Excellent communication skills with customers and team.
• Knowledge of basic math for transactions and reconciliation.

Responsibilities

• Create an outstanding customer experience through service.
• Maintain a safe and clean environment encouraging return visits.
• Assist department manager to hit sales and profit goals.
• Follow Customer 1st strategy and act with integrity.
• Answer questions about products across the department and store.
• Gain knowledge of products and make recommendations.
• Offer product samples to customers.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs.
• Review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Display a positive attitude and adapt to ads.
• Follow safety procedures and report hazards.
• Assist with equipment maintenance and repairs as needed.
• Notify management of accidents or safety risks.
• Report safety concerns or incidents promptly.

Skills

Retail experience

Stress management

Effective communication

Basic math

Job description

Kroger in Powell, AL is seeking a customer-focused team member to deliver friendly service and assist with daily department operations. You will help customers, stock and label merchandise, and support sales goals while upholding safety and quality standards.

The role emphasizes adaptability, effective communication, and integrity in interactions with customers and coworkers, across busy, varied shifts.