Drug & General Merchandise Clerk: Customer-First Service

The Kroger Co.; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Appleton, WI is seeking a dedicated retail associate to deliver outstanding customer service and maintain a safe, clean store environment. You will help customers, stock shelves, and support department goals with a positive attitude.

Responsibilities include answering product questions, suggesting items, promoting specials, and ensuring accuracy in pricing and dates while upholding Kroger's core values of respect, honesty, integrity and safety.

Qualifications

• Retail experience is required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to customers to meet needs.
• Review dates and take appropriate action on shelf life.
• Label, stock and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Display a positive attitude and stay current with ads.
• Support safety programs and identify unsafe conditions.
• Inspect equipment and report repairs as needed.
• Notify management of accidents or safety risks.
• Report any illegal activity and suspicious behavior.
• Work cooperatively in a fast-paced environment and manage conflict.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodations.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

The Kroger Co. in Appleton, WI is seeking a dedicated retail associate to deliver outstanding customer service and maintain a safe, clean store environment. You will help customers, stock shelves, and support department goals with a positive attitude.

Responsibilities include answering product questions, suggesting items, promoting specials, and ensuring accuracy in pricing and dates while upholding Kroger's core values of respect, honesty, integrity and safety.