DRUG-GEN MDSE/LEAD CLERK

Kroger; Vernon Hills (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading grocery chain as a Drug GM Lead Clerk, where you'll create exceptional customer experiences and manage department operations. This role involves training associates, promoting teamwork, and ensuring compliance with safety and company standards. The ideal candidate will have strong communication skills and a background in retail or management. Enjoy comprehensive benefits and opportunities for growth.

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Knowledge of basic math (counting, addition, subtraction)
• Management experience preferred
• Drug GM experience

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on their performance.
• Create an environment that makes customers feel welcome.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Join to apply for the DRUG-GEN MDSE/LEAD CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the Drug GM department. Support the day-to-day functions of the Drug GM operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on their performance and participate in performance appraisals.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
9. Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions.
10. Offer product samples to help customers discover new items or inquire about products.
11. Inform customers of Drug GM specials.
12. Develop and implement a department business plan to achieve desired results.
13. Understand the store’s layout and locate products efficiently.
14. Create and execute sales promotions in partnership with store management.
15. Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting Drug GM.
16. Prepare and submit seasonal critiques for the sales and merchandising supervisor.
17. Implement the promotional plan for the department.
18. Stay current with present, future, seasonal, and special ads.
19. Monitor and control department expenses.
20. Maintain awareness of inventory and stocking conditions, noting discrepancies.
21. Schedule price changes by updating shelf tags and promotional signs.
22. Supervise inventory processes.
23. Train associates on inventory and Computer Assisted Ordering.
24. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
25. Inspect equipment and notify management of repairs needed.
26. Report customer or employee accidents and safety risks.
27. Handle conflicts reasonably and cooperatively.
28. Act with honesty and integrity regarding customer and business information.
29. Follow directions and seek assistance when resolving issues.
30. Support interactions with minors, individuals with special needs, and older adults.
31. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations

Desired

• High school education or equivalent (preferred)
• Management experience (preferred)
• Drug GM experience
• Retail experience
• Second language skills

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we value diverse teams passionate about food and people, aiming to create great experiences for customers, communities, and staff. We prioritize providing the ingredients for your success at work and life. Whether part-time or new career, apply today to join Mariano’s. For accommodations during application, contact 844-849-7136 or store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for details.