DRUG-GEN MDSE/LEAD CLERK

Kroger; Salt Lake City (UT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Drug GM Lead Clerk to enhance customer experiences in a vibrant retail environment. This role involves supervising daily operations, training associates, and promoting teamwork to achieve departmental goals. You'll be at the forefront of creating a safe and welcoming atmosphere, ensuring product knowledge among staff, and executing sales promotions. With opportunities for growth and comprehensive benefits, this position is perfect for those passionate about service and community engagement. Join a team that values integrity and diversity while making a real impact in customers' lives.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Employee discounts

Employee Assistance Program

Financial coaching

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to manage stress and maintain composure in busy environments.

Responsibilities

• Promote teamwork and establish performance goals for the department.
• Train associates and ensure compliance with safety procedures.
• Create a welcoming environment for customers and manage inventory.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school education or equivalent

Job description

Join to apply for the DRUG-GEN MDSE/LEAD CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the Drug GM department. Support the day-to-day operations of the Drug GM department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on performance of their job and participate in the performance appraisal process.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
9. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
10. Offer product samples to help customers discover new items or products they inquire about.
11. Inform customers of Drug GM specials.
12. Develop and implement a department business plan to achieve desired results.
13. Understand the store’s layout and be able to locate products.
14. Create and execute sales promotions in partnership with store management.
15. Inform and educate department associates about current, upcoming, and special in-store promotions, especially those that affect Drug GM.
16. Prepare and submit seasonal critiques for the sales and merchandising supervisor.
17. Implement the period promotional plan for the department.
18. Stay current with present, future, seasonal, and special ads.
19. Monitor and control expenses for the department.
20. Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
21. Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
22. Plan, organize, and supervise the inventory process.
23. Train department associates on inventory/stocking and Computer Assisted Ordering.
24. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
25. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
26. Notify management of customer or employee accidents.
27. Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.
28. Ability to work cooperatively in a high-paced and sometimes stressful environment.
29. Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
30. Ability to act with honesty and integrity regarding customer and business information.
31. Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
32. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
33. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired

• High school education or equivalent preferred
• Management experience preferred
• Drug GM experience
• Retail experience
• Second language (speaking, reading, and/or writing)

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!