DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods; White Rock (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Drug-GM Clerk to enhance customer experiences through exceptional service. This role involves creating a welcoming atmosphere, assisting customers with inquiries, and maintaining high standards of safety and cleanliness. The ideal candidate will thrive in a fast-paced environment, demonstrating effective communication skills and a commitment to customer satisfaction. Join a team that values respect, integrity, and diversity while contributing to the overall success of the department and the store.

Qualifications

• Experience in retail is essential for this position.
• Strong communication skills are necessary to assist customers effectively.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Maintain knowledge of products and recommend items to customers.
• Ensure safety and cleanliness in the department.

Skills

Retail experience

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Join to apply for the DRUG-GEN MDSE/CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about.
4. Inform customers of Drug GM specials.
5. Recommend Drug GM items to customers to ensure they get the products they want and need.
6. Review "sell by" dates and take appropriate action.
7. Label, stock, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Display a positive attitude.
10. Stay current with present, future, seasonal, and special ads.
11. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
12. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
13. Notify management of customer or employee accidents.
14. Report all safety risks, issues, and illegal activity, including: robbery, theft, or fraud.
15. Ability to work cooperatively in a high-paced and sometimes stressful environment.
16. Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Ability to act with honesty and integrity regarding customer and business information.
18. Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
19. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
20. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

1. Retail experience
2. Ability to handle stressful situations
3. Effective communication skills
4. Knowledge of basic math

Additional details about the company, benefits, and application process are included in the original description, which should be reviewed for comprehensive understanding.