DRUG-GEN MDSE/CLERK

Kroger; Pearland (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in retail is seeking a Drug-GM Clerk to enhance customer experience through exceptional service. The role involves assisting in sales goals, maintaining product knowledge, and ensuring a safe environment. Ideal candidates will have retail experience and effective communication skills.

Qualifications

• Retail experience required.
• Knowledge of basic math.

Responsibilities

• Create a welcoming environment for customers.
• Maintain knowledge of products and respond to inquiries.
• Ensure safety and compliance with procedures.

Skills

Effective communication skills

Ability to handle stressful situations

Job description

Join to apply for the DRUG-GEN MDSE/CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about.
4. Inform customers of Drug GM specials.
5. Recommend Drug GM items to customers to ensure they get the products they want and need.
6. Review "sell by" dates and take appropriate action.
7. Label, stock, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Display a positive attitude.
10. Stay current with present, future, seasonal, and special ads.
11. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
12. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
13. Notify management of customer or employee accidents.
14. Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
15. Work cooperatively in high-paced and sometimes stressful environments.
16. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve customer and business issues.
19. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
20. Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Additional information about the company, benefits, and application process is included in the original description but has been omitted here for brevity.