DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods; Lynchburg (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is looking for a dedicated Drug-GM Clerk to enhance customer experiences through exceptional service. In this role, you will create a welcoming atmosphere, assist customers with product inquiries, and ensure the department meets sales and quality assurance standards. Join a team that values respect, honesty, and integrity, and be part of a company that is committed to feeding the human spirit. This is a fantastic opportunity for those seeking to grow in a supportive environment while making a meaningful impact on customers' lives.

Qualifications

• Retail experience is essential for this role.
• Effective communication skills are crucial for customer interactions.

Responsibilities

• Create a welcoming environment for customers and answer product inquiries.
• Maintain knowledge of products and assist with inventory management.
• Reinforce safety programs and report any safety risks.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Join to apply for the DRUG-GEN MDSE/CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about.
4. Inform customers of Drug GM specials.
5. Recommend Drug GM items to customers to ensure they get the products they want and need.
6. Review "sell by" dates and take appropriate action.
7. Label, stock, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Display a positive attitude.
10. Stay current with present, future, seasonal, and special ads.
11. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
12. Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store management of any items in need of repair.
13. Notify management of customer or employee accidents.
14. Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud.
15. Ability to work cooperatively in a high-paced and sometimes stressful environment.
16. Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Ability to act with honesty and integrity regarding customer and business information.
18. Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
19. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
20. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!