DRUG-GEN MDSE/CLERK

The Kroger Co.; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Appleton, WI is seeking a dedicated retail associate to deliver outstanding customer service and maintain a safe, clean store environment. You will help customers, stock shelves, and support department goals with a positive attitude.

Responsibilities include answering product questions, suggesting items, promoting specials, and ensuring accuracy in pricing and dates while upholding Kroger's core values of respect, honesty, integrity and safety.

Qualifications

• Retail experience is required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to customers to meet needs.
• Review dates and take appropriate action on shelf life.
• Label, stock and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Display a positive attitude and stay current with ads.
• Support safety programs and identify unsafe conditions.
• Inspect equipment and report repairs as needed.
• Notify management of accidents or safety risks.
• Report any illegal activity and suspicious behavior.
• Work cooperatively in a fast-paced environment and manage conflict.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodations.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Position Summary

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math