DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Drug Merchandise Clerk to enhance customer experiences. In this role, you'll create a welcoming atmosphere, assist customers with product inquiries, and maintain high standards of safety and cleanliness. You'll also work collaboratively with the department manager to meet sales goals and ensure quality assurance. If you thrive in a fast-paced environment and are passionate about providing excellent service, this opportunity is perfect for you.

Qualifications

• Retail experience is essential for this role.
• Effective communication skills are necessary to assist customers.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Maintain product knowledge and ensure safety compliance.

Skills

Retail experience

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Job description

Join to apply for the DRUG-GEN MDSE/CLERK role at Kroger Mountain View Foods

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to customer questions with suggestions.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of Drug GM specials and recommend Drug GM items to meet their needs.
• Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying management.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents and report safety risks or illegal activities such as theft or fraud.
• Work cooperatively in a high-paced, sometimes stressful environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math