Drop and Count Specialist

iCIMS, Inc.; California, Northern (MO, KY); Hybrid; USD 2,617,000 - 3,104,000; Full time

Job summary

iCIMS, Inc. is seeking a Drop and Count Specialist to join our gaming operations team. This role focuses on accurate collection, processing, and recording of currency, ensuring compliance with internal controls.

The ideal candidate will handle cash drop processes, operate counting equipment, verify money quality, and maintain detailed records while delivering professional customer service on the gaming floor.

Qualifications

• High School Diploma or GED required or equivalent.
• Experience in related field, hospitality, or gaming environment preferred.
• Basic mechanical ability and attention to detail are essential.
• Basic proficiency with 10-key, Microsoft Office, email, and internet.
• Willingness to work flexible, 24/7 schedules including nights, weekends, and holidays.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.

Responsibilities

• Performs job functions in accordance with internal controls, policies, and procedures.
• Removes drop boxes and slot bill acceptors containing daily cash drop.
• Removes and replaces cassettes and bill validator boxes from kiosk units and cash dispensers.
• Replenishes kiosk units and cash dispenser machines to deploy cassettes as needed.
• Prepares currency for count machine processing with accurate asset assignment.
• Counts money with counting machines and handles large volumes accurately.
• Performs and documents poker chip counts and fund transfers via casino software.
• Verifies money for damage or counterfeits and ensures equipment safety.
• Counts currency in count room and on the gaming floor, maintaining professional conduct.
• Maintains count room cleanliness and readiness; assists training of team members.

Skills

Attention to Detail

Planning and Organizing

Written Communication

Oral Communication

Basic computer proficiency

10-key proficiency

Flexible schedules

Education

High School Diploma or GED Certificate

Tools

Microsoft Office Suite

Job description

Overview

The Drop and Count Specialist is responsible for the collection, processing, and recording of currency from all gaming operations.

Responsibilities

• Performs job functions in accordance with the System of Internal Controls, departmental policies, and procedures.
• Removes drop boxes and slot bill acceptors containing daily cash drop from gaming operations.
• Removes and replaces cassettes, bill validator boxes from kiosk units and applicable cash dispenser machines.
• Performs replenish process for kiosk units and cash dispenser machines, preparing the readiness for cassettes to be deployed to gaming floor when needed.
• Prepares currency for count machine processing, by removing the funds from the boxes and/or cassettes and placing it with the accurate asset assignment to maintain accurate revenue reporting. Must be performed with care.
• Counts money with the aid of counting machines.
• Effectively counts and controls large volumes of currency.
• Performs and documents poker chip count.
• Utilizes Casino software to perform all fund transfers from the count room to kiosk room and the Cage/Vault areas.
• Ensures that the controlled keys assigned are returned promptly at the end of each day or process.
• Verifies condition of money, examining for damaged and/or counterfeit money.
• Operates large equipment in count room and on gaming floor with care for safety of patrons and employees.
• Operates currency counters in count room with care and resolves basic machine issues.
• Communicates with patrons on the gaming floor as needed in a professional manner delivering excellent customer service.
• Participates in routine upkeep and cleaning of count room and all applicable equipment.
• Ensures supplies and count room equipment is ready for operations each day.
• Participates in training team members as needed.
• Notifies management of malfunctioning equipment when basic troubleshooting cannot fix the issue.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Experience working in a related field and /or a hospitality or gaming environment preferred.
• Basic mechanical ability.
• Basic proficiency in 10-key and other office equipment.
• Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Organizational AwarenessHaving and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
• Quality OrientationSetting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Attention to DetailTaking responsibility for a thorough and detailed method of working.
• Planning and OrganizingSetting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Written CommunicationExpressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Oral CommunicationShaping and expressing ideas and information in an effective manner.

Location

3400 Highway 246

Minimum Pay Rate

$19.60 per hour

Maximum Pay Rate

$22.53 per hour