DRIVERS ED & PUPIL TRANSPORTATION PROGRAM ASSISTANT

The State of New Hampshire; Concord (NH); On-site; USD 27,000 - 36,000; Part time

Job summary

The State of New Hampshire is seeking a part-time Drivers Ed & Pupil Transportation Program Assistant to support the Driver Education and Pupil Transportation programs. This role will manage administrative tasks, assist schools and instructors, and maintain databases and forms in compliance with state motor vehicle laws.

The position involves data entry, customer service, and potential statewide travel with a training program after hire. Trainee status may apply at a specific pay rate.

Qualifications

• Experience with data entry preferred.
• Equivalent combination of education and experience may be accepted.
• Valid driver’s license or access to transportation for statewide travel.

Responsibilities

• Assist in implementing and coordinating the Driver Education Program, updating databases and records.
• Assist in the Pupil Transportation Program administration, update records and statistics.
• Provide information to schools, instructors, fleets and drivers, and process applications.
• Conduct clerical tasks and maintain forms and manuals per state rules.
• Prepare driver rosters and process background checks as required.
• Respond to inquiries from the public and other stakeholders about program laws and requirements.

Skills

Data entry

Education

3 years education/experience after high school

Job description

DRIVERS ED & PUPIL TRANSPORTATION PROGRAM ASSISTANT

State of New Hampshire

Department of Safety

Division of Motor Vehicles

PART TIME

23 Hazen Drive, Concord, NH 03305

US:NH:CONCORD

Position #TMPPT6198

USD 19.960-26.410

Post Date: 10/21/2026

Close Date: 11/18/2026

Contact: For further information please contact Jennifer Bailey, Assistant Director, at [e-mail] or [phone].

*This position offers a Trainee Status* at the following pay rate: $19.23 per hour.

Summary: Assist in the implementation and coordination of the Driver Education Program and Pupil Transportation Program, overseeing the administrative tasks, assisting schools, instructors, drivers and fleets, answering and maintaining databases of telephone requests for information, receiving and processing applications from potential instructors and schools, maintaining databases of pupil transportation fleets and drivers, updating forms and general clerical duties, consistent with state motor vehicle laws.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

• Education/Experience: Equivalent combination of 3 years of education and experience after completion of high school.
• License/Certification: Valid driver’s license or access to transportation for statewide travel.

Other Requirements:

1. Must pass a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.
2. May be required to work a flexible schedule including, but not limited to, early morning, evening and/or weekend hours.
3. May be required to travel throughout the State and work at various satellite offices for periods of time.

Trainee Option: Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

PREFERRED QUALIFICATIONS: Experience in performing data entry work preferred.

AFTER-HIRE REQUIREMENTS: Selected candidate(s) will be required to attend and successfully complete an intensive multi-week training program of classroom and on the job training, with weekly evaluations to ensure compatibility, suitability, and ability to learn the complex motor vehicle systems, computer systems, processes, procedures, forms, and transactions, while providing first rate customer service in an expedient, timely, accurate and polite manner in a high-volume customer service area, office or workstation. Continued employment is contingent upon successfully completing all aspects of the training program within the first six months of employment.

CAREER ADVANCEMENT OPPORTUNITIES: Criteria: None.

DISCLAIMERS: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

Responsibilities:

• Assists in the implementation and coordination of the Driver Education program, updating databases and records, answering questions from existing and potential new schools and instructors, providing student and instructor statistics to management and processing of school and instructor applications, as required.
• Assists in the implementation and coordination of the Pupil Transportation program, updating databases and records, answering questions from existing and new fleets and drivers, providing driver and fleet statistics to management and processing of incident and accident reports, as required.
• Makes recommendations to the Troopers overseeing the Driver Education and Pupil Transportation programs to enhance or improve the administrative operations and functions of the programs.
• Assists with legal research regarding implementation of new technology to ensure compliance with state laws and rules.
• Receives and verifies driver rosters for the Pupil Transportation Program including submitting the names for criminal and driver record checks in accordance with State laws and administrative rules. Prepares and mails denial letters if necessary.
• Receives driver training records for the Pupil Transportation Program and enters information into the database tracking the training requirements in accordance with State laws and administrative rules. Receives and tracks instructor training records including entering information into the database. Submits necessary forms, documents, and manuals to assigned schools, instructors and school administrative units maintaining a database of students, schools, instructors, and other related information utilizing department computer hardware and software. Retrieves and updates program and related information and utilizing computerized database(s). Reviews, verifies, and processes information from students, schools, and instructors to determine eligibility for the Driver Education Program.
• Responds to telephone questions or other inquiries from the public, prospective students, instructors, schools, commercial businesses, fleets, drivers, and fellow employees concerning program laws, rules, policies, procedures, and requirements for both the Pupil Transportation and Driver Education Programs. Have general knowledge of other DMV bureaus and sections and provide clerical assistance when available as required. May assist with the testing of new instructors, including preparing of the tests.
• Answers questions at the counter and on the telephone, regarding motor vehicle laws and rules, consistent with the Privacy Act.
• Further information may be obtained by contacting Jennifer Bailey, Assistant Director, at [e-mail] or [phone].

EOE

TDD Access: Relay NH1-800-735-2964