Job Summary
Assist the driver in unloading product at customer locations according to customer invoices, Preferred Work Methods and company policies.
Primary Duties
- Unload product according to customer specifications and SYGMA delivery procedures at customer locations.
- Develop and establish good relationships with customers by providing excellent, courteous service.
- Learn routes on current bid.
- Assist in all aspects of route paperwork.
- Work safely by following SYGMA’s Preferred Work Methods.
- Other duties as assigned by Management.
- Attend CDL School when scheduled.
Additional Duties That May Be Assigned
- Assist the driver in the pre‑trip and coupling of equipment to ensure the vehicle is safe to operate. Assist with ensuring tandems are properly and safely locked out to meet applicable weight laws.
- Provide assistance in routing with map reading and giving directions on route. Help with low‑clearance situations, directing the driver under an underpass to ensure proper clearance.
- Assist with delivery set‑up at the customer location, including all three compartments of the trailer, and direct the driver for safe set‑up.
- Assist driver in backing situations by getting out of the truck and watching for hazards, communicating via hand signals or verbal communication.
Education & Experience
- High school diploma/GED or equivalent work experience. Previous food distribution and frozen food handling experience preferred. Must be able to read and write clearly.
- Commercial Vehicle Drivers must be able to read and speak English sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records.
Physical Demands
- Work is medium to heavy. Half the day is spent sitting in a tractor/trailer unit. Must climb into trailer, lift 50‑lb boxes frequently, lift up to 75‑lb boxes occasionally, and move product on a two‑wheeler. Must communicate clearly to customers.
Mental/Visual Demands
- Must be able to read at a distance close to the eyes and at arm’s length, with or without correction. May be required to back/direct driver through hand signals or verbal communication.
Working Conditions
Activities occur both inside (protected from weather conditions) and outside. Position involves roads, mechanical and electrical hazards.
Equipment Operated
- Two‑wheeled dolly.
- Pallet jack.
License or Certification
- A valid driver’s license.
- CDL‑A permit.
All position requirements are subject to reasonable modification to accommodate qualified individuals with disabilities. Some position requirements may exclude qualified individuals who pose a direct threat of significant risk to the health and safety of themselves or other employees.
This description does not state or imply that these are the only duties to be performed by the person in this position. Employees will be required to follow and perform any other job‑related instruction and duties by their supervisor.
This document is not intended to create an employment contract, implied or otherwise; employment is at-will.