Driver Qualification Facilitator

Knight Transportation; Charlotte (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligible

Volunteer opportunities

Benefits package

Job summary

Knight Transportation, Inc. is seeking a role focused on supervising new hire drivers, mentoring them through orientation, and ensuring compliance with DOT requirements. This position emphasizes leadership, culture, and driver retention within a growing, stable trucking company.

Responsibilities include coordinating assessments, providing feedback to leadership, and acting as an advocate for trainee drivers, with potential for weekend or shift variation based on needs.

Qualifications

• 2+ years' experience in HR, customer service or operations.
• Associate's degree in business or related field.
• Qualified collector or able to become qualified within 30 days of hire.

Responsibilities

• Supervise a fleet of new hire drivers and mentor them through orientation.
• Deliver engaging driver orientations and provide feedback to leadership.
• Act as cultural ambassador and align support roles with driver needs.
• Coordinate assessments of new drivers’ progress and decide when to upgrade to solo.
• Ensure drivers meet DOT requirements and collect necessary samples.

Skills

HR experience

Customer service

Operations experience

Education

Associate degree in business

Job description

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Supervise a fleet of new hire drivers at Knight and supports the inexperienced new hire throughout the process of being assigned to an experienced driver mentor and ultimately completing assessments designed to demonstrate a new hire is prepared to become a solo driver. Facilitate and deliver engaging and inspirational driver orientations. while regularly provide feedback to terminal and/or fleet leadership regarding Driver Leaders' interactions with all their assigned drivers. Sets the tone as the cultural ambassador for all drivers and driver trainees ensuring all non-driver support roles and leadership focus on providing solutions that address what is best for each driver. Incumbents may be assigned to work weekend, 2nd or 3rd shift based on company driver needs.

• Coordinate assessments of new driver's progress, providing performance coaching to the new driver and the mentor as needed. Gather sufficient information from available resources (assessments, mentors, etc.) to make the ultimate decisions on when or if driver is prepared to upgrade to solo.
• Closely monitor new driver and mentor performance indicators, with the ultimate focus on achieving the quality and satisfaction objectives of the department.
• Act as internal advocates for trainee driver experience and take appropriate actions to investigate and resolve concerns in order to achieve high levels of driver retention.
• Routinely observe and/or participate in meetings between the driver and their leader providing solutions which meet driver and company expectations.
• Ensure all drivers meet DOT/ requirements regarding medical exams.
• Maintain status of a DOT and non-DOT qualified collector for both hair and/or urine sample collections.

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Qualifications: What you need to bring

• 2 plus years' experience in human resources and/or customer service and/or operations required.
• Associate's degree in business or related field or equivalent combination of education and/or experience required.
• Qualified collector or able to become qualified within 30 days of hire, required.
• Must possess exceptional interpersonal skills.
• Must be able to collaborate and possess consensus building skills.
• Must be able to solve problems and provide optimal resolutions to conflicts.

Pay Range: $21.00 - $26.00 Hourly

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.