Driver Manager

Heniff Transportation Systems, LLC; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous Vacation Time

Company Paid Holidays

Company 401(k) and Roth with Employer

Short and Long-Term Disability

Job summary

Heniff Transportation Systems, LLC is seeking a Dispatcher/Driver Manager to assign loads, manage driver relationships, and maximize vehicle utilization while upholding safety and DOT/OSHA rules.

The role requires 5+ years of experience, proficiency with TMW and PeopleNet, and a flexible schedule; travel to corporate offices may be required. Strong organizational and communication skills are essential to ensure service quality.

Qualifications

• Associate’s degree or equivalent required.
• Proficiency with Microsoft Word, Outlook and Excel.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.

Responsibilities

• Develop and maintain professional relationships with drivers to meet their needs.
• Communicate timely with customers to ensure high service levels.
• Maximize driver availability to utilize equipment for revenue.
• Review dispatch sheets and driver assignments to ensure loads are dispatched.

Skills

Communication

Organizational skills

Customer service

Detail oriented

Flexible schedule

Education

Associate’s Degree or equivalent

Tools

TMW system

PeopleNet

Job description

Position Summary

The Driver Manager will be responsible and accountable for assigning jobs to ensure efficient driver operations. Ensure that company policies are being followed and that work is conducted in a safe manner.

Duties and Responsibilities

• The Dispatcher will develop and maintain professional relationships with drivers to ensure their needs are being met.
• Communicate in a timely and effective manner with customers to ensure a high level of service.
• The Dispatcher will maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
• Review dispatch sheet and driver assignments to ensure all loads are dispatched.
• Review all orders and process and/or distribute according to terminal procedure.
• The Dispatcher will ensure timely and efficient movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• The Dispatcher will provide documentation and communicate to drivers all pertinent information for scheduled load(s).
• Initiate and maintain customer specifications and Safety Date Sheets (SDS) for products hauled.
• Review driver's Hours of Service Logs for available hours, and update hours in the computer as required.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by the terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• The Dispatcher will effectively address concerns from employees and customers.
• Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
• Enforce and practice all safety rules of the Company and all government agencies, including DOT and OSHA; monitor risk.
• The Dispatcher will understand and follow established policies and procedures in emergency situations.
• The Dispatcher/Driver Manager will report to the Terminal Manager.

Requirements

• Associate’s Degree or equivalent work experience
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience
• Familiarity with DOT and OSHA regulations
• Some travel to corporate office and other locations
• Willingness to work a flexible schedule
• Valid driver’s license and ability to meet company driving requirements

Preferred Qualifications

• Prior dispatch experience
• Experience using TMW and PeopleNet systems
• Tanker industry experience
• Prior management/supervisory experience
• Understanding equipment utilization and allocation

Essential Qualifications

• Strong organizational, administrative and analytical skills
• Solid communication skills and attention to detail
• Ability to be flexible and adapt to change
• Strong customer service orientation, ensuring needs and deadlines are met in a timely fashion
• Ability to demonstrate a positive, proactive and motivated attitude
• Must be reliable and punctual
• Ability to adapt to change in a fast‑paced organization
• Strong problem solving skills
• Ability to work a flexible schedule
• Language Skills: Ability to read, write and speak English proficiently

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed. May be required to lift 50 lbs. Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to operate in a constant state of alertness and safe manner.

Work Environment

The position typically operates in a standard office environment. This position routinely uses office equipment such as computers, phones, and scanners.

Benefits

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions
• Short and Long-Term Disability Insurance

Equal Opportunity

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.