Driver License Field Examiner – Public Service with $2,000 Bonus

State of Wyoming; Cheyenne (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hiring bonus

Health, dental, vision insurance

Paid vacation and holidays

Retirement - Pension and 457B

Job summary

The Wyoming Department of Transportation is seeking a Driver License Field Examiner in Cheyenne, WY. You will issue ID cards, driver licenses, and CDLs, and administer written and road tests, helping customers navigate licensing procedures while upholding public safety.

Travel to WYDOT locations is required. A $2,000 hiring bonus is offered for eligible applicants along with a comprehensive benefits package. Contact Stacy Woita for more details.

Qualifications

• Public-facing, customer-service-focused role experience preferred.
• Ability to navigate licensing processes and answer general questions.

Responsibilities

• Explain licensing requirements and guide applicants through processes.
• Issue licenses, IDs, permits, and conduct tests when applicable.

Skills

Customer service

Education

Associate's Degree

Tools

Driver License Information System

Job description

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation is seeking aDriver License Field Examinerto join our team inCheyenne, Wyoming. This is a public-facing, customer service-focused role where you'll assist individuals by issuing ID cards, driver licenses, and commercial driver licenses, as well as administering written and road tests. You'll play a key role in helping customers navigate the licensing process while ensuring public safety.

Working in Cheyenne, Wyoming offers the best of both professional opportunity and quality of life. As the state capital, it provides stable careers, meaningful impact, and leadership opportunities, especially within state government, while maintaining a strong sense of community. With affordable living, short commutes, and easy access to outdoor recreation, Cheyenne allows you to build a rewarding career without sacrificing balance.

This position Offers: $2,000 Hiring Bonus (eligibility details in Notes Section)

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!Click here for detailed information, oryou can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary? ?? Explore our Total Compensation Calculator:https://compensationcalculator.wyo.gov

Human Resource Contact: Stacy Woita 307-777-4423 or [e-mail]


ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Provides service to and interacts with the general public in professional and courteous manner, even during stressful and difficult situations; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and traffic laws, driver education, insurance requirements and organ donation.

• Receives, reviews and issues all types of licenses, permit, identification card, disabled placards and concealed firearms permit applications, revisions, and renewals.

• Determines applicants’ eligibility for licensing by making inquiries and properly interpreting responses received through the state and national computer information systems.

• Screens applicant's physical, mental and visual abilities to safely operate motor vehicles per state and federal law.

• Administers computer-assisted written and vision tests, or other tests to applicants. Schedules applicants for driving skills tests.

• Administers driving skills test examinations.

• Performs vehicle inspections prior to driving skills testing.

• Advises applicants of suspensions, cancellations and revocations, and advises how to reinstate their driving privileges.

• Accurately enters, processes, tracks, and reviews driver license and permit, identification card, disabled placard and concealed firearms permit data into appropriate computer applications, databases, and systems; operates signature and photo capture devices.

• Collects appropriate fees for services and prepares receipts; ensures and accepts accountability per state policy that monies received balance with receipts issued.

• Researches and communicates information related to license and permit requirements to the general public, agency staff, law enforcement, courts, other states, and government and elected officials; answers questions and explains licensing and permit requirements; accurately interprets driving record data, and supplies information regarding license and permit processing, policies, and procedures.
  

PREFERENCES:

• Knowledge of Driver Services operations manual, rules and regulations.

• Knowledge of pertinent federal policies and procedures, as well as state statutes.

• Knowledge of the Driver License Information System.

• Knowledge of detecting fraudulent documents.

KNOWLEDGE:

• Knowledge of examiner procedural manual, rules and regulations.
• Knowledge of pertinent federal policies and procedures, as well as state statutes.
• Knowledge of the Driver License Information System.
• Knowledge of detecting fraudulent documents.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:
0-2 years of progressive work experience (typically in business)

OR

Experience:

2-4years of progressive work experience (typically in Business)

Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS:


Travel is required to various WYDOT locations.

NOTES:

• FLSA: Non-Exempt
• Applicants must pass an FBI fingerprint check
• Successful applicant will be subjected to a thorough background investigation
• The Wyoming Department of Transportation is a Drug-Free Workplace
• E-Verify: WYDOT usesE-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities
• A valid Driver License is required for position
• Travel expenses are reimbursed according to state policy
• Qualifying eligibility and criteria for the hiring bonus

  • Temporary employees accepting a full-time position.

  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.

  • One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive, funds will be recouped from final pay.

  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.

  • Employees would only be eligible for one (1) hiring bonus in a 12-month period.

  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back