Driver License Examiner – Lebanon

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 42,000 - 56,000; Full time

Job summary

Commonwealth of Pennsylvania is hiring a Driver License Examiner in the Department of Transportation. The role focuses on conducting examinations, verifying identity documents, and assisting customers with licensing procedures to ensure safe and lawful driving.

You will perform duties across evaluation, testing, document review, and processing license products for the public. The position requires handling tests and customer interactions, following REAL ID rules and fee guidelines, with

Qualifications

• Hands-on experience with testing and identity verification.
• Customer service experience in handling applicants and guiding through licensing steps.
• Ability to explain licensing procedures clearly to the public.

Responsibilities

• Applicant evaluation: determine driving qualifications and inspect vehicle safety features.
• Test administration: conduct knowledge, vision, pre-trip, skills, and driving tests to standards.
• Document verification: review identity records and authenticate documents for fraud prevention.
• Customer processing: issue license products and advise on renewals, transfers, and license types.
• Record handling: enter test results and process applications, including restoration letters.
• Policy compliance: follow REAL ID rules and fee waiver guidelines.

Skills

Customer service

Testing procedures

Identity verification

Job description

THE POSITION

Join the Department of Transportation as a Driver License Examiner and help people take the next step toward safe and responsible driving. This position gives you hands‑on experience with testing, customer service, and identity verification. You will work with a wide range of applicants and provide clear guidance throughout the licensing process. This is a rewarding role that supports your professional growth and strengthens community safety.

DESCRIPTION OF WORK

This role focuses on conducting examinations, verifying identity documents, and assisting customers with licensing procedures to ensure safe and lawful driving. As a Driver License Examiner, you will perform the following duties:

• Applicant Evaluation: Determine driving qualifications and inspect vehicles for required safety features


• Test Administration: Conduct knowledge, vision, pre‑trip, skills, and driving tests following established standards


• Document Verification: Review identity records, authenticate documents, and identify possible fraud


• Customer Processing: Issue license products and provide guidance on renewals, transfers, and license types


• Record Handling: Enter test results, process applications, and prepare restoration requirement letters


• Policy Compliance: Follow REAL ID rules, fee waiver guidelines, and customer service standards

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

• Full‑time employment, 80 hours bi‑weekly


• Work hours are 8:15 AM to 4:45 PM, Tuesday – Saturday, with a 30‑minute lunch.


• Overtime and travel as needed


• Telework: You will not have the option to telework in this position.


• Salary:In some cases, the starting salary may be non‑negotiable.


• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration ); or


• Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

• All positions require an active Pennsylvania non‑commercial Class C Driver’s License or equivalent and twenty‑one years of age at the time of application.


• All positions require no suspensions or revocations of a driver’s license during the five year period immediately preceding employment.


• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver’s license within the first six months of employment or before the end of the probationary period and maintain it during employment.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.


• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name‑Based Criminal History Check prior to employment.

Veterans:

• Pennsylvania law (51 Pa. C.S.


• provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).


• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.


• Your score is valid for this specific posting only.


• You must provide complete and accurate information or:


• your score may be lower than deserved.


• you may be disqualified.


• You may only apply/test once for this posting.


• Your results will be provided via email.