Driver License Examiner I — Customer-Focused DMV Role

NCDOT; Sylva (NC); On-site; USD 47,000 - 52,000; Full time

Job summary

North Carolina Department of Transportation is seeking a detail-oriented Driver License Examiner I in Sylva. You will deliver courteous service, explain licensing procedures, and help customers complete transactions at the Driver License office.

The role includes potential progression through the Driver License Associates Program, with salary steps after training and qualification milestones. On-site work with relocation and travel as needed.

Qualifications

• Must have a customer-first mindset and deliver timely, respectful service.
• Strong communication and active listening skills are essential.
• Ability to explain policies and guide customers through the licensing process.

Responsibilities

• Provide accurate information and assistance to Driver License customers.
• Process transactions efficiently and maintain office operations.
• Support continuous improvement of office workflow and service delivery.

Skills

Customer service

Communication

Active listening

Problem solving

Patience

Adaptability

Integrity

Education

Bachelor's degree

Job description

North Carolina Department of Transportation is seeking a detail-oriented Driver License Examiner I in Sylva. You will deliver courteous service, explain licensing procedures, and help customers complete transactions at the Driver License office.

The role includes potential progression through the Driver License Associates Program, with salary steps after training and qualification milestones. On-site work with relocation and travel as needed.