Driver Leader - Ellenwood, GA

U.S. Xpress; Ellenwood (GA); On-site; USD 47,000 - 59,000; Full time

Job summary

Join a forward-thinking company as a Driver Leader, where your leadership will enhance driver satisfaction and elevate customer service. This role is pivotal in managing and supporting a team of 30-50 drivers, ensuring they adhere to safety regulations while fostering a positive work environment. With a commitment to personal and professional development, this innovative firm offers a range of benefits, including stock options and competitive pay. If you thrive in a dynamic setting and are passionate about driving change in the transportation industry, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision

Life Insurance

Health Savings Accounts

401k with Employer Matching

Employee Stock Purchase Plan

Paid Time Off

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Qualifications

• 2+ years in driver or customer-facing roles.
• Strong communication and problem-solving skills required.

Responsibilities

• Supervising driver performance and managing multiple drivers.
• Ensuring driver satisfaction and addressing issues on the road.
• Collaborating cross-functionally to promote company culture.

Skills

Microsoft Office

Written Communication

Oral Communication

Interpersonal Skills

Problem-Solving

Education

4-Year Degree or Equivalent

Job description

Driver Leader - Ellenwood, GA

ELLENWOOD, GA
Monday - Friday 7:00 AM - 5:00 PM or 8:00 AM - 6:00 PM
Position open to remote: No
Grade: ES11
Compensation Range: $47,300 - $59,000

Who We Are

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. The most valuable asset we offer isn’t tractors, trailers, or our cutting-edge technology; it’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing transportation by providing innovative, custom solutions. We believe in keeping our promises—to our customers and our people. When we focus our talents on reshaping transportation, that’s the POWER OF U.S.

Why U.S. Xpress?

We invest in our talent from day one, offering personal and professional development opportunities to help you build a career you’re passionate about. Benefits include employee stock options, profit-sharing, 401K, competitive pay, and more. We value out-of-the-box thinking and reward employees who go above and beyond. Perks include:

• Medical, Dental, and Vision
• Basic/Supplemental Life Insurance
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do

We are seeking a Driver Leader to execute our initiatives daily with a focus on driver satisfaction and customer service. The role requires flexibility and adaptability to industry changes and daily challenges. Responsibilities include:

• Supervising driver performance per Variant policies and regulations
• Managing multiple drivers, including new hires and those needing training
• Ensuring driver satisfaction over the road
• Making performance and employment recommendations
• Addressing driver issues and disputes
• Promoting safe operations
• Managing driver capacity and fleet performance
• Ensuring on-time service and addressing service issues
• Collaborating cross-functionally to promote company culture and values
• Assisting drivers via calls, chats, and emails
• Participating in meetings and training sessions
• Engaging with customers to establish rapport and communication

Supervisory Responsibility: 30-50 Drivers

What We’re Looking For

Education: 4-year degree or equivalent required

Experience: 2+ years in driver or customer-facing roles

Skills/Certifications:

• Proficiency with Microsoft Office
• Strong written and oral communication skills
• Good interpersonal skills
• Sound judgment and problem-solving abilities

Work Environment / Physical Requirements: Normal office setting. Additional duties may be assigned as needed. Reasonable accommodations will be provided for individuals with disabilities.

U.S. Xpress is an Equal Opportunity Employer committed to diversity. This role remains open until filled.