Driver Helper

HF Foods Group Inc; Richmond (VA); On-site; USD 20,664 - 30,307; Full time

Job summary

HF Foods Group, Inc. is seeking a Driver Helper to support delivery operations across our network.

You will assist drivers with loading, unloading, and customer contact, while handling delivery paperwork and coordination with dispatch to ensure on-time arrivals. Ideal candidates bring excellent communication skills, customer service experience, a willingness to work in a fast-paced environment, and the ability to lift up to 50–75 lbs.

Qualifications

• Proven customer service experience is preferred.
• Able to work in a fast-paced environment.
• Able to work flexible hours.
• Friendly and professional demeanor.

Responsibilities

• Loading and unloading company products.
• Assisting drivers to find delivery locations.
• Compiling accurate delivery records and reports.
• Reporting all delivery-related issues to the supervisor.
• Effectively communicating with clients and customers to resolve complaints.
• Assisting with the unloading products from the truck on each delivery location.
• Obtaining clients and customers’ signatures as an acknowledgement of having received the delivered products.
• Ensuring that all safety policies and procedures are adhered to.
• Any other duties assigned by the management.

Skills

Customer service

Loading/unloading

Communication

Flexible hours

Team player

Education

High school diploma or GED

Job description

HF Foods Group, Inc. (NASDAQ: HFFG), headquartered in Las Vegas, Nevada, is a leading distributor of international foodservice solutions to Asian restaurants and other businesses across the United States. With 15 distribution centers strategically located throughout the nation, HF Foods Group aims to supply the increasing demand for Asian American restaurant cuisine.

PRIMARY FUNCTIONS:

Driver Helperassistsdrivers who deliver goods to businesses and customers.As a driver helper, you willbe responsible forall activities except the actual driving: loading and unloading items, contacting customers, collecting payments,keeping in touchwith dispatcher or manager, doing delivery paperwork etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Loading and unloading company products
• Assistingdrivers to find delivery locations
• Compilingaccuratedelivery records and reports
• Reporting all delivery-related issues to the supervisor
• Effectively communicating with clients and customers to resolve complaints
• Assistingwith the unloadingproducts from the truck on each delivery location
• Obtaining clients and customers’ signatures as an acknowledgement of having received the delivered products
• Ensuring that all safety policies and procedures are adhered to
• Any other duties assigned by the management

SKILLS AND QUALIFICATIONS:

• Proven customer service experience is preferred
• Able to work in a fast-paced environment
• Able to work flexible hours
• Excellent communication skills
• Friendly and professional demeanor
• Ability to work with little supervision

PHYSICAL REQUIREMENTS

• Successfully passing the Human Performance Evaluation on Lift, Lift-Carry, Push-Pull, Climb, and Repetitive Posture.
• While performing the duties of this job, theemployeewillbe requiredto movefrequently, stand, walk, and sit.
• Frequently required to use hands to touch, handle, and feel, and toreach withhands and arms. Theemployeemust be able to lift and/or move up to 50lbs and may occasionally lift and/or move up to75lbs
• Repetitive hand use isrequired, including pushing andpulling up to 50lbs, reaching above shoulder
• Frequent bending and squattingarerequired
• Theemployeemust be able to safely andfrequentlyenter/exit the vehicle as well as the rear cargo area.

EDUCATION AND/OR TRAINING:

• High school or GED equivalent.

WORK CONDITIONS:

• Officeandwarehouseenvironment
• Occasional periods of standing orsitting for extended periods of time
• Required wearing ofappropriate PPE
• Exposure to hot/cold weatherand loud noises in awarehouseenvironment
• Frequent computer and telephone use
• Frequent communication with peoplethroughout the day

EQUAL OPPORTUNITY EMPLOYER:

HF Foods Group emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.