Driver | Hampton Inn Des Moines Airport | Des Moines, IA

PM Hotel Group; Des Moines (IA); Presencial; USD 17 000 - 23 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Hotel discounts

Resumo da oferta

PM Hotel Group is seeking a Front Desk Associate in Des Moines, IA. You’ll be the first connection for guests, assisting with luggage and transport, and sharing local area information to enhance their stay.

Responsibilities include welcoming guests, promoting hotel services, and ensuring a courteous, timely experience. A High School diploma is required, and a CDL is a must; flexibility with schedules is expected.

Qualificações

• High School diploma or equivalent.
• Prior guest service or hospitality experience preferred.
• CDL license is required.

Responsabilidades

• Greet guests warmly and provide information about the property and area.
• Promote hotel amenities and act as city ambassador with directions and recommendations.
• Park or retrieve valet-parked vehicles and transport guests safely.

Conhecimentos

Customer service

Interpersonal skills

Attention to detail

Formação académica

High School diploma

CDL license

Descrição da oferta de emprego

Locations

Des Moines, IA 50321, USA

• Front Desk
• Part-Time
• Requisition #: DRIVE020101

Description

What You’ll Do:

You are the first connection that our guests have to our hotel and are a vital contributor to the success of the experience. You are responsible for assisting arriving and departing guests with luggage and transportation and provide information regarding the property and local area. You will use the guest's name to make them feel welcome and important. You will help acclimate guests to the hotel and be sure they know you are there to help them with whatever they may need.

Additional daily responsibilities include:

• Greeting every guest with a smile and a friendly greeting.
• Promoting the amenities and services of the hotel and be an ambassador for our city. You will know the neighborhood and be able to provide directions and suggestions for dining and entertainment.

• Park guest vehicles and/or retrieve valet-parked guest vehicles in a timely and courteous manner
• Transport guests in a timely and safe manner.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. A valid CDL is a must. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.

When You’re Here:

Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibilit, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.