Driver Guide

HAP Alaska-Yukon; Anchorage (AK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEASO

Referral Program

Experience - Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

HAP Alaska-Yukon is seeking Driver-Guides for the Anchorage location to transport guests and share Alaska’s stories, history, and wildlife insights. You will deliver narrated tours, perform safety checks, and collaborate with a team to ensure memorable guest experiences during the season.

The role emphasizes exceptional customer service, knowledge of local attractions, and compliance with FMCSA regulations.

Qualifications

• Current, valid driver’s license with three years clean driving record.
• Must meet company clean driver eligibility requirements.
• Current, valid Commercial Driver’s License, Class B with air brake endorsement (may be obtained through company training).
• Must be certified as physically qualified through a DOT physical and drug screen.
• You will be entered into our random drug testing program.

Responsibilities

• Performs a variety of customer service and driving tasks.
• Applies knowledge of FMCSA Regulations through required documents maintained daily.
• Routinely, safely drives a motorcoach and provides narrated tours.
• Performs inspections on vehicles and basic mechanical duties.
• Applies knowledge of the area to provide information to passengers.

Skills

Customer service

Safe driving

Storytelling/narration

Time management

Teamwork

Job description

Driver Guide

Department: Transportation

Employment Type: Seasonal - Full Time

Location: Anchorage Transportation and Guest Services

Reporting To: Lizzy Riggs

Description

Our Driver-Guides do more than transport guests—they bring Alaska to life. As you travel through some of the most breathtaking landscapes in the world, you'll share captivating stories, local history, wildlife insights, and memorable experiences that turn every journey into an adventure.

This is your opportunity to create lasting memories for guests while experiencing the beauty, culture, and spirit of Alaska firsthand. Join our team and become part of a season filled with exploration, connection, and unforgettable moments.

Come be part of the adventure and help guests write their Alaska story—while creating a new chapter in your own.

Responsibilities

• Performs a variety of customer service and driving tasks.
• Applies knowledge of Federal Motor Carrier Safety Administration (FMSCA) Regulations through required documents maintained daily.
• Routinely, safely drives a motorcoach and provides narrated tours.
• Performs inspections on vehicles and basic mechanical duties.
• Applies knowledge of the area to provide information to passengers.

Requirements

• Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
• Must meet Company's clean driver eligibility requirements.
• Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through Company training course.)
• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
• You will also be entered into our random drug testing program.
• Minimum age of 21 is required for your CDL.
• Must pass a pre-employment background check.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

• Ability to safely drive a motorcoach while speaking to passengers, answering questions, and providing narration.
• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability or protected veteran status.