Location
Amherst
AAA Corporate
100 International Dr
Williamsville, NY 14221, USA
Orchard Park
Orchard Park Branch
3475 Amelia Dr
Orchard Park, NY 14127, USA
Pay & Benefits
Pay: $18 to $20.10 per hour.
- Health and dental insurance
- 401(k) plan with competitive match
- Group life insurance
- Short- and long-term disability insurance
- Travel discounts
- Free AAA membership
- Paid time off
- Tuition reimbursement & company training programs
Starting salary depends on experience, industry experience, and required skills.
Description
At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high‑quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.
Job Responsibilities
- Instruction/Training (35%): Understand and utilize established driving curriculum and training techniques. Plan and prepare efficient lessons tailored to students' needs in an engaging and positive learning environment. Have ability to read audience and know when to redirect or reinforce learning material. Understand school program requirements. Ensure AAA Core Values are thoroughly demonstrated in all instructional functions. Discuss student progress and performance with parents or guardians, if applicable. Resolve customer concerns using problem‑solving skills.
- Scheduling/Productivity (25%): Effectively schedule student driving lessons to meet the needs of the department and students. Communicate with students or parents regarding schedules, cancellations or rescheduled lessons. Ensure compliance with outlined department standards regarding productivity. Resolve customer concerns using problem‑solving skills.
- Administrative (25%): Provide weekly lesson and License to Learn (LTL) schedules to admin staff. Submit student records and other paperwork as required. Ensure that student and time‑keeping records are accurate, neat, and consistent. Keep up to date on work email, company‑required trainings, & other related items. Secure student files, club‑owned vehicles, and other property.
- Safety (15%): Ensure sound judgement is exhibited in determining student preparedness for various driving situations. Display procedural excellence in adherence to all related DMV/traffic laws, as well as all Club safety, SOP requirements, & training documentation.
Job Specific Requirements
- Must be able to pass a Club and DMV background check.
- General knowledge of AAA Driver Programs.
- Extensive knowledge of traffic safety and traffic laws.
- Strong verbal and writing skills required.
- Ability to remain calm under pressure.
- Help students develop confidence in their driving skills.
- Ability to gain control of the vehicle during emergency situations.
- Ability to calm students who are in distress.
Student Count / Hours Requirements
- Seasonal: Average at least 12 hours per week during peak business months working with schools & assigned students.
- Non‑Benefitted Part‑Time: Minimum of 10 students and average at least 12 hours per week.
- Part Time: Minimum of 18 active students and average at least 20 hours per week.
- Full‑Time: Minimum of 30 active students and average 37.5‑40 hours per week.
Physical Requirements
- Must be able to sit for extended periods and have full range of motion allowing you to bend neck in downward position, bend and twist at the waist.
- Must be able to differentiate between colors.
- Must be able to lift, push, pull a maximum of 50 pounds (tires, batteries for instruction).
Travel Required
No.
Education
High School or better.
Experience
1 year: Driving instructor experience.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.