Driver, Donations Pickup & Delivery

communityactionhouse; Holland (MI); On-site; USD 22,000 - 33,000; Full time

Job summary

Community Action House in Holland, MI seeks a Logistics Associate (Driver & Donations Pickup/Delivery) to move donations between our Food Club, warehouse, and Resale Stores. Daily tasks include loading/unloading, delivering to locations, and coordinating pickups with donors.

You’ll assist in light maintenance, setup/teardown for events, and help ensure a positive, guest-centered experience for donors, staff, and clients.

Qualifications

• Ability to drive and operate vehicle safely.
• Assist in receiving and delivering donations and items.
• Excellent guest-centered communication and problem solving.
• Comfort with light maintenance and event setup/teardown.

Responsibilities

• Drive to donor locations and deliver to resale stores and Food Club as needed.
• Receive, organize and move donations in warehouse.
• Assist in light maintenance and event setup/teardown.
• Provide a positive donor experience and handle difficult conversations when needed.

Skills

Driver

Donations pickup

Team player

Customer service

Job description

Are you safe and skilled driver, passionate about helping others while staying physically active? Are you looking for the opportunity to grow professionally as a driver within of a fun team making a difference in the community? We are looking for a great team player who can be a Driver & Donations Pickup/Delivery person as our Logistics Associate, serving both Food Club and Resale Stores in Holland, MI. Our Logistics Associates are responsible for receiving and delivering items throughout the Community Action House organization. Each day, you'll assist in coordinating, receiving, delivering and moving large items (such as furniture) for the Resale Store and food donations (sometimes with pallet jacks) for the Food Club and Community Kitchen. Every day will be different, but generally your day will start in the warehouse of our Food Club, moving inventory on and off trucks. The rest of your day will be out in the community, driving to homes and picking up donations to then deliver those donations to our Resale Stores. You will also assist in light maintenance of facilities, and setup/teardown for events. We are invested in professional development, and this hire might have the opportunity to grow as a professional driver within our organization. We are looking for a team player who is a go-getter with positive attitude. Someone compassionate and guest centered, and able to navigate hard conversations in the rare instance when we need to decline a donation. Our Logistics team members deliver a positive experience to our donors, guests and staff while ensuring that in-kind donations are distributed to all areas of the organization.

Start Date: as soon as possible

About Community Action House

Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. (www.communityactionhouse.org)

In October 2021, we launched our new 'Food Club & Opportunity Hub' to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue. (www.lakeshorefoodrescue.org)

In April 2026, we are launching our second Resale Store in Holland, MI. Our first Resale Store has proven that it can generate consistent, flexible funding that directly supports our work-while also providing practical resources for the people we serve. A second store allows us to scale that success. It's a high-impact use of community assets: turning donated goods and volunteer engagement into reliable income, reducing our dependence on fluctuating grants and charitable contributions. (https://www.communityactionhouse.org/resale-expansion)

Organizational budget: $14M+ (inclusive of $7-8M of in kind support)

Agency Size: 80 staff and 3,000+ annual volunteers

Our Values

• Radically Welcoming
• Guest-Centered
• Lead with Kindness
• Curiosity-Driven
• Always Improving
• Collaborative by Design
• Contagious Commitment
• One Team

If you're excited to collaborate on our mission, grow your skills, and be part of a team that deeply cares, we'd love to hear from you.

Equal Opportunity Employer

Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.

Note: This job posting is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.