Driver/ Client Transporter FT Evenings

Pyramid Healthcare Inc; Pennsylvania; Hybrid; USD 42,981,000 - 45,847,000; Full time

Benefits offered by this job

Competitive pay with shift differentl-

Career advancement opportunities

First Stop Health access

EAP

401(k) with company match

UKG Wallet

Employee discounts

Bonus opportunities

Job summary

Pyramid Healthcare, Inc. is seeking Drivers to deliver safe, compassionate transport for patients to and from clinical services. As the first and last point of contact, you will provide outstanding customer service and maintain clean, sanitized vehicles.

A valid driver’s license is required; CPR certification within 30 days; EMT/NEMT experience is preferred. The role may require sitting for long periods and handling extended transports. Competitive pay and shift differentials offered.

Qualifications

• High school diploma or GED; prior hospital or behavioral health transport experience is a plus.
• Active valid driver’s license and CPR certification within 30 days.
• Experience with patient transport and safety protocols.

Responsibilities

• Transport patients to and from behavioral healthcare services.
• Maintain clean and sanitized vehicles.
• Provide outstanding customer service to patients and staff.
• Follow safety procedures and document transports as required.

Skills

Driver experience

Clean driving record

Strong communication

Follow instructions

Customer service

Education

High school diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Schedule: Friday- Monday 8am-6pm OR Tuesday-Sat 12pm-8pm OR Sunday- Thursday 8am-4pm

Pay Range: $15/hr - $16/hr

Summary: Pyramid Healthcare Drivers play a vital role in delivering exceptional behavioral healthcare services. As the first and last point of contact for our patients, drivers are responsible for providing outstanding customer service and safe, compassionate transport. This includes transporting patients to and from clinical services and support services, as well as maintaining clean and sanitized vehicles to ensure a safe environment for both patients and staff. A valid driver's license is required for this position.

Education/Experience:

• Preferred: High school diploma or GED equivalent.


• Prior experience in a hospital or behavioral healthcare setting, patient care, and/or transportation is a plus.

Skills/Qualifications:

• Medical, EMT, or NEMT experience is preferred.


• Experience in the transportation of individuals, particularly in services like Uber or Lyft, is beneficial.


• Basic understanding of substance use disorders (SUD) and mental health challenges faced by individuals.


• Strong communication skills for effective interaction with patients and staff.


• Ability to follow oral and written instructions.


• Capability to manage frequent extended transports.


• Must be able to sit for long periods.

Licensure, Certification, and/or Registration:

• Active valid driver’s license.


• CPR certification required within 30 days of hire.


• Completion of various safety trainings upon hire.

Essential Functions:

• Transport patients to and from behavioral healthcare services.


• Maintain a safe environment for patients, self, and co-workers.


• Communicate positively and professionally with team members, co-workers, and patients.


• Take initiative to provide the best customer service, even in stressful situations.


• Understand all aspects and functionalities of the client transportation system.


• Ensure appropriate safety oversight and monitoring for all clients during transport.

• Competitive Pay with Shift Differentials – Earn $15.00/hour before applicable overnight shift differentials.


• Career Advancement Opportunities – Grow your career through internal promotion opportunities and professional development.


• First Stop Health – Eligible employees have access to virtual Urgent Care, Primary Care, and Mental Health services at no cost.


• Employee Assistance Program (EAP) – Confidential support services, including up to four free counseling sessions per person, per issue.


• 401(k) Retirement Plan with Company Match – Eligible employees are automatically enrolled at 6% of pay. Pyramid matches 100% of the first 1% contributed and 50% of the next 5%, for a potential employer match of up to 3.5%.


• UKG Wallet – Gain access to up to 50% of earned wages before payday, providing greater financial flexibility when needed.


• Employee Discounts – Enjoy discounts on a variety of products, services, and memberships.


• Bonus Opportunities – Additional earning opportunities may be available based on role and program needs.

• Interaction with patients under various circumstances.


• Possible exposure to patient elements.


• Ability to handle emergency or crisis situations.


• Subject to interruptions and pressure from multiple calls and inquiries.


• Occasionally required to work irregular hours.


• Must be prepared for short-notice absentee replacements.


• Personal protective equipment (masks) is required when transporting patients.

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.