Driver and Customer Service Representative

Faithful Companion Pet Cremation; Nashville (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sick Time

Vacation

Bereavement

401K with up to 4% match

Medical including FSA/HSA option

Dental

Vision

Company paid life insurance

Pet insurance

Short-term and long-term disability

Job summary

Faithful Companion Pet Cremation Services is seeking a full-time Driver/CSR in Nashville, TN. The role involves driving a company vehicle to transport deceased pets into our care and returning cremated remains after services are completed.

Training is provided; no prior degree required, and there is strong growth potential within a compassionate, family-owned environment. This entry-level position offers a comprehensive benefits package after 30 days, including Sick Time, Vacation, Bereavement,

Qualifications

• Comfortable speaking to people with compassion and professionalism.
• Successfully pass a background check and a motor vehicle record check.
• Ability to lift 75 lbs unaided.
• Flexibility with scheduling; evenings and weekends required.

Responsibilities

• Drive company vehicles (minivans) safely and courteously.
• Transport pets to and from family homes or veterinary clinics.
• Complete all required paperwork and electronic forms accurately.
• Operate cremation equipment (training provided).
• Provide high‑level customer service in person and over the phone.

Skills

Compassionate communication

Customer service

Professional demeanor

Safety awareness

Job description

Faithful Companion Pet Cremation Services is searching for a full-time, Driver/CSR at a rate of $20 per hour.

We are a family‑owned company providing high‑level, compassionate care for pets and their families. The Driver/CSR position is responsible for using a company vehicle to take deceased pets into our care and returning the cremated remains upon completion of cremation services.

This is an excellent entry‑level position for anyone with an interest in Funeral Service. We provide hands‑on training in cremation operations with no prior degree or certifications necessary. As a top pet cremation provider across the nation, we also offer many opportunities for growth within the company.

We are a customer service‑focused company that understands that pets are truly family members. We are looking for people who are equally service‑minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee‑centric company culture that values open communication, a healthy work‑life balance, rewarding work, and a family atmosphere.

The Driver/CSR position is offered a full benefits package, available after 30 days of employment, which includes the following:

• Sick Time
• Vacation
• Bereavement
• 401K with up to 4% match on contributions
• Medical including the option to add an FSA/HSA for medical and dependent care
• Vision
• Voluntary pet insurance
• Short‑term and long‑term disability insurance

POSITION RESPONSIBILITIES

• Driving company vehicles (minivans) in a safe and courteous manner.
• Transportation of pets to and from family's homes or veterinary clinics.
• Maintaining a professional appearance (uniforms provided).
• Accurately completing all required paperwork and electronic forms.
• Operating cremation equipment (training provided.)
• Obtaining paw prints and other memorial items as requested.
• Using various tools and equipment to customize and package cremains for delivery.
• Keeping clean workspaces and vehicles.
• Providing high‑level customer service both in person and over the phone.
• Handle and transport pets with the utmost respect and dignity at all times.

Description

Starting Wage - $20 per Hour

Faithful Companion Pet Cremation Services is searching for a full-time, Driver/CSR at a rate of $20 per hour.

We are a family‑owned company providing high‑level, compassionate care for pets and their families. The Driver/CSR position is responsible for using a company vehicle to take deceased pets into our care and returning the cremated remains upon completion of cremation services.

This is an excellent entry‑level position for anyone with an interest in Funeral Service. We provide hands‑on training in cremation operations with no prior degree or certifications necessary. As a top pet cremation provider across the nation, we also offer many opportunities for growth within the company.

We are a customer service‑focused company that understands that pets are truly family members. We are looking for people who are equally service‑minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee‑centric company culture that values open communication, a healthy work‑life balance, rewarding work, and a family atmosphere.

The Driver/CSR position is offered a full benefits package, available after 30 days of employment, which includes the following:

• Sick Time
• Vacation
• Bereavement
• 401K with up to 4% match on contributions
• Medical including the option to add an FSA/HSA for medical and dependent care
• Dental
• Vision
• Company paid life insurance
• Voluntary pet insurance
• Short‑term and long‑term disability insurance

POSITION RESPONSIBILITIES

• Driving company vehicles (minivans) in a safe and courteous manner.
• Transportation of pets to and from family's homes or veterinary clinics.
• Maintaining a professional appearance (uniforms provided).
• Accurately completing all required paperwork and electronic forms.
• Operating cremation equipment (training provided.)
• Obtaining paw prints and other memorial items as requested.
• Using various tools and equipment to customize and package cremains for delivery.
• Keeping clean workspaces and vehicles.
• Providing high‑level customer service both in person and over the phone.
• Handle and transport pets with the utmost respect and dignity at all times.

Requirements

• Comfortable speaking to people with compassion and professionalism.
• Possess a valid driver’s license and successfully pass a motor vehicle record check.
• Successfully pass a background check.
• Adhere to our strong code of ethics.
• Successfully pass a 4-panel drug screen (Cocaine, Amphetamines, Opiates, PCP).
• Ability to lift 75lbs unaided.
• Possess a cell phone with the ability to call, text, and use a GPS application.
• Detail‑oriented mindset with a commitment to delivering error‑free services.
• Flexibility with scheduling. Evenings and weekends are required. Shifts will vary.

Compensation details

20-20 Hourly Wage