Driver

St. Jude Children's Research Hospital; Lauderdale Courts (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

St. Jude Children's Research Hospital seeks a transportation driver to operate a hospital vehicle and shuttle patients, employees, and visitors within a 35-mile radius.

The role includes delivering mail, moving items between departments, and assisting with patient sample transport as needed. Responsibilities include assisting passengers, performing basic vehicle checks, maintaining cleanliness, and handling queries with calm, professional communication.

Qualifications

• High school diploma or GED required.
• 1+ years of professional driving experience.
• Valid driver's license and be insurable by St. Jude's insurance carrier.
• Knowledge of state and local driving laws and safe vehicle operation.

Responsibilities

• Operate hospital vehicle/shuttle for transport between hospital, parking lots, lodging facilities, and related sites within a 35-mile radius.
• Assist in preventive maintenance checks and basic vehicle upkeep.
• Assist passengers entering/exiting the vehicle and help with baggage; keep interior/exterior clean.
• Handle customer complaints positively and escalate when needed.
• Perform other department duties and maintain regular attendance.

Skills

Professional driving

Customer service

Safety awareness

Time management

Teamwork

Communication

Attention to detail

Education

High school diploma or GED

Job description

Operates a hospital vehicle, providing transportation within a 35-mile radius for employees, patients, and visitors to locations such as the hospital, airport, valet lots, and St. Jude parking facilities. This position may serve as a courier to move patient samples from housing to campus and deliver medication and equipment inside of 35-mile radius. This position also picks up hospital mail from the main post office for daily delivery to the Mail Center and handles pick-ups for various hospital services, returning items to the appropriate departments.

Job Responsibilities

• Use hospital vehicle/ shuttle to provide transportation service for employees, patients and visitors between the hospital and St. Jude parking lots and the St. Jude sponsored lodging facilities.
• Assist in performing preventive maintenance checks (e.g., fluid levels, tire pressure, lights, gas oil, interiors).
• Assist passengers entering/exiting the vehicle as required including baggage supplies; Regularly cleans the interior and exterior of the vehicle.
• Contribute to overall team effort by handling customer complaints in a positive manner, escalates as needed.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training

• High school diploma or GED equivalent required.

Minimum Experience

• 1+ years of professional driving experience.
• Some experience operating a 15-passenger van, preferred; Must have a valid driver's license from the employee's state of residence and be insurable by St. Jude's insurance carrier.
• Some experience in the safe and efficient operation of appropriate size vehicle.
• Knowledge of state and local laws governing the operation of a motor vehicle.

Licensure, Registration and/or Certification Required by SJCRH Only

• (LC: DLF-TN or DLF-ARK or DLF-MISS) Must have or obtain a valid driver's license with "F", "P" or equivalent endorsement from the employee's state of residence within the probationary period (90 days of hire date) and be insurable by St. Jude's insurance carrier.

Special Skills, Knowledge and Abilities

• Understands basic safety rules but needs reminders to follow them.
• Recognizes obvious hazards but may overlook less obvious risks.
• Relies on supervision to ensure safe practices.
• Is open to any type of change or new idea presented.
• Shows eagerness to learn from different avenues.
• Addresses needs/ problems in a logical manner, using defined approaches.
• Tries to remain calm but may need support to manage stress in difficult moments.
• Demonstrates effective coping mechanisms; Seeks help when needed.
• Needs reassurance and support to manage pressure effectively.
• Manages own time well to plan work and meet daily task needs.
• Executes routine tasks under guidance and/ or supervision.
• Shows attention to detail, produces quality work on time.
• Has clear, concise communication in both verbal and written communication.
• Listens to requests, confirms understanding of routine needs, and provides accurate answers.
• Shares information within team as directed.
• Basic knowledge of troubleshooting skills, techniques and processes.
• Uses available tools and resources to solve routine problems as per processes; Seeks guidance, if needed for quick resolution.
• Demonstrates promptness in seeking supervision to respond to complex queries.
• Operates vehicles safely for basic transport tasks inline with traffic laws and hospital driving policies.
• Demonstrates physical fitness and is able to drive for multiple hours.
• Undergoes and clears necessary background checks and driving requirements.
• Understands the importance of teamwork and comes to work with a positive attitude.
• Works best with clear instructions and defined roles; Participates in team activities when directed.
• Is Open to feedback and learning from others.

Physical Demands and Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee frequently is required to stand, walk, and climb or balance.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• The employee must frequently utilize manual dexterity and coordination to operate a motor vehicle.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
• The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.
• The noise level in the work environment is usually loud.
• Intermittent exposure to stressful situations, multiple pick-ups/delivers