Drink Runner

Groot Hospitality; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Drink Runner to enhance guest experiences. This entry-level position offers an exciting opportunity to work in a vibrant environment where teamwork, communication, and a positive attitude are paramount. As a Drink Runner, you'll be the face of the restaurant, ensuring guests receive timely and friendly beverage service while maintaining high standards of cleanliness and safety. If you thrive in a fast-paced setting and are eager to contribute to a dynamic team, this role could be your perfect fit!

Qualifications

• 1+ year of experience in a similar role preferred.
• Strong knowledge of classic cocktails and spirits.
• Ability to maintain high standards of personal appearance.

Responsibilities

• Provide timely, friendly, and courteous beverage service.
• Maintain cleanliness and organization at the service bar.
• Anticipate guest needs and communicate them to service staff.

Skills

Communication Skills

Customer Service

Attention to Detail

Multi-tasking

Teamwork

Education

High School Diploma or Equivalent

Job description

Join to apply for the Drink Runner role at Groot Hospitality.

Description

Casadonna employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast-paced multicultural environment. We are always looking for passionate people who will embrace our belief in hospitality, company growth, and customer experience. Our commitment to diversity, teamwork, and integrity reflects the service we provide to our guests. We offer career opportunities with work/life balance, as well as a rewarding career experience.

As a Drink Runner, you help set the standards by which our restaurant is judged in your appearance, disposition, and attitude towards guests. You are always in full view of the guest. You only get one opportunity to make a first impression.

Good communication skills are essential. Your relationship with the staff is vital to the restaurant's operation. You must anticipate guest needs and communicate them to your service staff. You may also be asked to resolve issues independently.

A positive attitude at all times is crucial. When busy, we all make money; being busy is not an excuse to be unfriendly or forget to smile and acknowledge guests.

This position requires working weekends and holidays.

General Duties and Responsibilities

• Attend all required meetings and trainings.
• Maintain regular attendance according to Groot Hospitality standards.
• Have full-time availability with flexibility for evenings, holidays, and weekends.
• Maintain high standards of personal appearance and grooming, including proper uniform.
• Follow food safety and sanitation guidelines.
• Complete side-work within the allocated time.
• Have strong knowledge of classic cocktails and spirits.
• Ensure glasses are clean, filled to the proper level, and garnished correctly when serving drinks.
• Keep trays clean and organized at the service bar.
• Know table and position numbers.
• Ensure orders are fully completed before serving drinks.
• Serve drinks and clear glasses from the right of the guest when possible.
• Serve drinks to the correct person without auctioning.
• Serve drinks according to seat numbers, avoiding auctioning drinks at the table.
• Provide timely, friendly, and courteous beverage service.

Requirements

The requirements for this position include:

• High school diploma or equivalent preferred.
• Minimum 1 year of experience in a similar role.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.
• Patience and a customer-oriented approach.
• Friendly attitude and good people skills.
• Responsible and trustworthy.

Physical Requirements

• Ability to exert up to 20 pounds of force occasionally and 10 pounds frequently.
• Mobility for at least 6 hours.

Teamwork is essential. Collaborate respectfully with colleagues and communicate effectively. Address issues proactively and do what needs to be done without being asked.

This description is not exhaustive and may be modified to accommodate individuals with disabilities. Employment is at-will.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality