Drilling Field Sales Technician - North Dakota

Pason; Sidney (MT); On-site; USD 76,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Annual performance-based bonus

3% employer 401(k) contribution

Team social and community activities

Job summary

Pason is seeking a Field Sales Technician to support installation and ongoing service of our drilling and service rig hardware and software. You will work on-site with customers, travel as needed, and solve problems independently while collaborating with a regional team.

You will promote Pason solutions, ensure equipment operates to customer satisfaction, and maintain accurate records. A training program and field tools are provided to succeed in this role.

Qualifications

• Provide on-site installation and ongoing support of Pason hardware and software.
• Travel internationally as needed.
• Represent Pason in Williston, ND; Sidney, MT; Watford City, ND.
• Maintain and service equipment per company standards.

Responsibilities

• Focus sales efforts by understanding customer issues and provide solutions using Pason equipment.
• Recommend product changes based on customer needs and results.
• Install Pason equipment to company standards and ensure functionality.

Skills

Field service

Customer service

Problem solving

Communication skills

Independent work

Team collaboration

Job description

Working at Pason

Pason promotes a healthy lifestyle within and outside the workplace. Employees enjoy the following benefits:

• Competitive base salary compensation starting at $75,500 after completion of initial onboarding (typically 0-3 months). Following completion of training (typically 1 year), salary for this position is $81K+. In addition to the base salary, this position is eligible for an annual performance-based bonus.
• Excellent medical, dental and vision coverage paid 100% by Pason for employees and dependents.
• Extensive company paid benefit package which includes life insurance, long-term disability, and a 3% employer contribution to the 401(k) plan
• Pason-sponsored social and community activities held throughout the year

The Role

We are seeking an energetic, personable and self-motivated individual to work the front line and provide outstanding service to our customers in the installation and on-going support of our various hardware and software products on drilling and service rigs. This requires the ability to work independently during irregular and sometimes long hours, strong organizational and problem-solving skills and the ability to effectively interact and work in a team environment. This job requires international travel from time to time.

We provide the training and on-going support required to be successful as well as all necessary tools and equipment including a field service vehicle.

Pason is looking to hire Field Sales Technicians in and around the areas of:

• Williston, ND
• Sidney, MT
• Watford City, ND

Essential Duties And Responsibilities

• Focus sales efforts by understanding current and potential customer issues and provide solutions through use of Pason equipment
• Recommend changes in products for current customers by evaluating needs, issues, and results
• Install Pason equipment to company standards
• Ensure that Pason equipment and all its components function to the satisfaction of the customer
• Ensure all users understand the operation of the system and all its relevant features
• Manage and be held accountable for Pason equipment, inventory, company vehicle, and storage shed
• Maintain records on the Pason Operations Database as related to Pason equipment and customers
• Sell Pason products and services to current and future Pason customers
• Assist Field Service Technicians in your area, as well as travel to other areas when necessary
• Provide sales leads and information to our sales staff
• Report all hardware and software problems appropriately
• Track rig movement and activity in assigned area and work with Account Management team to develop a target customer plan
• Maintain constant contact with your Field Support Managers, fellow Field Service Technicians and Pason customers via daily e-mail and phone calls
• Constant and continual improvement of Pason product knowledge and knowledge of the petroleum industry in general
• Perform all duties in the safest possible manner adhering to Pason Safety guidelines
• Provide exemplary service to all Pason customers
• Any other responsibilities as assigned by your Field Support Manager

Knowledge Skills And Abilities

• Sound operational and business judgment
• Forward thinking, innovative and progressive; a “can do” attitude
• Well-developed problem solving and analytical skills
• Ability to adapt to changing circumstances Demonstrates verbal and written communication skills that clearly convey information and ideas
• A high degree of personal initiative
• Able to work independently and under pressure

Physical, Safety & Work Environment

• Frequent exposure to the well site environment including noise, wind, oil-based products, heights and outside elements
• Some physical effort and lifting of approximately 75 lbs vertical from floor to wait and horizontally transfer 20 feet
• Ability to lift 45 lbs., vertical from floor to 60 inches from floor
• Must be able to climb, ascend and descend 50 stairs, 10 or more times daily
• Ability to climb, ascend and descend 100 rungs of a vertical ladder
• Ability to crouch/squat 5 or more times daily
• Ability to work in crawl spaces with minimum height of 24 inches
• Ability to use hand tools over-head performing tasks 5 or more times per day
• May be exposed to long hours and long periods of driving
• Ability to pass random drug & alcohol testing and yearly testing (need to add)
• Frequent exposure to electronic devices including computers, laptops, and cellular phones

Pre-employment Conditions

• Confirmation of a valid drivers license along with providing a satisfactory driving abstract
• Ability to obtain a valid passport
• Completion of a satisfactory pre-employment medical physical examination
• Completion of a Drug and Alcohol Screening Test
• Completion of a satisfactory Criminal Record Check

We are proud to be an EEO employer. We maintain a drug-free workplace and perform substance abuse testing.

About Pason

Pason is the leading global provider of specialized data management systems for land-based and offshore rigs worldwide. Our rental solutions, which include data acquisition, wellsite reporting, remote communications, and web-based information management, enable collaboration between the rig and the office.

Pason’s energized and focused work environment empowers each team member to push the envelope of traditional thinking to create new solutions to old problems. We place considerable focus on a culture that nurtures imagination in an atmosphere where people are free to perform to their fullest potential in an open and friendly environment.

What Other Companies May Call This Role

• Mechanical Technician, Mechanical Specialist, Carpenter, Electrician, Electrical Technician, Hands-on Mechanic, Field Support, Operator

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