Drayage Supervisor

Accurate Personnel LLC; Ruther Glen (VA); On-site; USD 47,500 - 52,500; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Full-time position

Job summary

Accurate Personnel is hiring a Drayage Supervisor to manage day-to-day supply chain operations in and around Ruther Glen, VA. The role focuses on supporting imports nationwide, managing carriers and brokers, and ensuring timely deliveries.

2–5 years in grocery or cold‑chain industries at a level above manager are preferred, with bilingual Spanish a plus. Position is full-time with a starting salary of $47,500–$52,500 per year and a comprehensive benefits package including medical, dental, and

Qualifications

• 25 years grocery or cold-chain experience above manager.
• Experience managing carriers and brokers in the transportation market.
• Experience in cold-chain management both in the warehouse and transportation.
• Bachelor7s degree or equivalent combination of education and experience.
• Bi-lingual (Spanish) is a plus.
• Previous experience managing, mentoring, and developing team members.
• Previous experience as a drayage supervisor or similar role.
• Willingness to travel nationally.

Responsibilities

• Develop and implement processes supporting supply-chain needs, including PO and inventory capacity levels to ensure service to our stores via product delivery to main hubs.
• Coordinate with other operational resources in the supply-chain network to develop strategic and tactical metrics, maintaining capacity levels at proper WOS/percentages by site.
• Support and manage supply-chain PO impacts to inventory levels, ensuring capacities are not exceeded due to poor processing and/or planning.
• Use PO management tracking for domestic produce vendors, mixing center shipments, container imports/exports, and domestic shipments.
• Design, create, and implement impact plans for the supply-chain network for specific or multiple warehouses using systemic sites, PCC Portal, Whse Portal, Gold, TMW, and other tracking metrics.
• Build a world-class supply-chain team that meets transportation and warehouse needs.
• Negotiate, maintain communication, and act as liaison between carriers, vendors, and operations.
• Review PO/SKU records for accuracy and compliance with established procedures, supporting capacity expectations and impacts.
• Trace PO forecasting discrepancies between inventory and stock-control records, recommending remedial actions to minimize capacity impacts.
• Study and standardize procedures to improve efficiency within the supply-chain teams.
• Provide useful and timely updates during shipment lifecycles.
• Assist customers in identifying services that fit their needs and provide information on additional services.
• Source capacity to meet customer needs.
• Work directly with operations to support customer accounts.
• Utilize company resources to identify opportunities and ensure service requirements are met.
• Carry out directory responsibilities in accordance with organizational policies and applicable laws, including training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; designing and implementing management and operational procedures; and general problem resolution.
• Monitor and manage the drayage process of shipment movement (receive arrival notices, ISF information before port arrival, create and send delivery orders, empty container return).
• Manage relationships with the selected logistic team and communicate urgently in case of emergency.
• Share daily container delivery schedules with drayage carriers.
• Analyze, create, edit, track, and trace imports nationwide.
• Monitor and drive improvement to customer service goals, including on-time delivery product lead-times.
• Report monthly on key performance indicators for drayage deliveries.
• Check delivery status and share with operations and the logistics team.
• Document corrective actions and improvement plans, verifying their effectiveness.
• Perform ad-hoc reporting as required.
• Perform other job-related duties as required.

Skills

Grocery experience

Cold-chain experience

Carrier management

Broker management

Bilingual Spanish

Education

Bachelor7s degree

Job description

Accurate Personnel is hiring immediately for a Drayage Supervisor to join our team in Ruther Glen, Virginia. This individual will be responsible for managing the day-to-day supply chain business needs supporting operation and management of imports nationwide. The ideal candidate will possess 2–5 years of experience in the grocery or cold‑chain industry at a level above manager, experience managing carriers and brokers in the transportation market, and additional qualifications listed below.

Pay, Schedule, and Location

• Starting at $47,500–$52,500 per year
• Excellent benefits package, including medical, dental, and vision
• Full‑time schedule
• Located in Ruther Glen, Virginia

Duties and Responsibilities

• Develop and implement processes supporting supply‑chain needs, including PO and inventory capacity levels to ensure service to our stores via product delivery to main hubs.
• Coordinate with other operational resources in the supply‑chain network to develop strategic and tactical metrics, maintaining capacity levels at proper WOS/percentages by site.
• Support and manage supply‑chain PO impacts to inventory levels, ensuring capacities are not exceeded due to poor processing and/or planning.
• Use PO management tracking for domestic produce vendors, mixing center shipments, container imports/exports, and domestic shipments.
• Design, create, and implement impact plans for the supply‑chain network for specific or multiple warehouses using systemic sites, PCC Portal, Whse Portal, Gold, TMW, and other tracking metrics.
• Build a world‑class supply‑chain team that meets transportation and warehouse needs.
• Negotiate, maintain communication, and act as liaison between carriers, vendors, and operations.
• Review PO/SKU records for accuracy and compliance with established procedures, supporting capacity expectations and impacts.
• Trace PO forecasting discrepancies between inventory and stock‑control records, recommending remedial actions to minimize capacity impacts.
• Study and standardize procedures to improve efficiency within the supply‑chain teams.
• Provide useful and timely updates during shipment lifecycles.
• Assist customers in identifying services that fit their needs and provide information on additional services.
• Source capacity to meet customer needs.
• Work directly with operations to support customer accounts.
• Utilize company resources to identify opportunities and ensure service requirements are met.
• Carry out directory responsibilities in accordance with organizational policies and applicable laws, including training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; designing and implementing management and operational procedures; and general problem resolution.
• Monitor and manage the drayage process of shipment movement (receive arrival notices, ISF information before port arrival, create and send delivery orders, empty container return).
• Manage relationships with the selected logistic team and communicate urgently in case of emergency.
• Share daily container delivery schedules with drayage carriers.
• Analyze, create, edit, track, and trace imports nationwide.
• Monitor and drive improvement to customer service goals, including on‑time delivery product lead‑times.
• Report monthly on key performance indicators for drayage deliveries.
• Check delivery status and share with operations and the logistics team.
• Document corrective actions and improvement plans, verifying their effectiveness.
• Perform ad‑hoc reporting as required.
• Perform other job‑related duties as required.

Requirements and Qualifications

• 2–5 years of grocery or cold‑chain industry experience at a level above manager.
• Experience managing carriers and brokers in the transportation market.
• Experience in cold‑chain management both in the warehouse and transportation.
• Bachelor’s degree from a four‑year college or university, or equivalent combination of education and experience.
• Bi‑lingual (Spanish) is a plus.
• Previous experience managing, mentoring, and developing team members.
• Previous experience as a drayage supervisor or similar role.
• Direct, empathetic communicator.
• Excited to deliver high‑quality customer success at a fast pace.
• Comfortable with fast‑paced growth.
• Ability to lift up to 10 lbs.
• Ability to sit at a computer for long periods.
• Ability to climb stairs.
• Ability to work in a distribution center environment with a variation of temperatures.
• Availability to travel nationally without limitations.

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.