Drayage Operations Manager

KSI Freight; Riverside (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

KSI Freight is seeking a Drayage Operations Manager in Riverside, CA to oversee daily drayage activities and coordinate container movements between ports, rail ramps, and client facilities. You will manage dispatches, monitor transit times, and resolve service issues to maintain on-time delivery.

Collaborate with carriers, drivers, and internal teams to optimize routes, control costs, and ensure safety compliance.

Qualifications

• Experience managing drayage or intermodal operations, including dispatch, scheduling, and container flow coordination.
• Knowledge of port and rail operations, drayage regulations, safety standards, and industry best practices.
• Strong skills in communication, customer service, and relationship management with carriers, drivers, and clients.
• Proficiency in transportation management systems (TMS), load tracking tools, and basic data analysis using spreadsheets or similar software.
• Demonstrated ability to prioritize tasks, solve problems quickly, and make decisions in a fast-paced operations environment.
• Previous experience in freight, logistics, or supply chain management; drayage-specific experience required.
• High school diploma required; associate or bachelor’s degree in supply chain, business, or related field is beneficial.
• Willingness to work on-site in Riverside, CA and collaborate closely with operations and leadership teams.

Responsibilities

• Oversee daily drayage operations, planning and coordinating container movements between ports, rail ramps, and customer facilities.
• Manage dispatch schedules, monitor transit times, resolve service issues, and ensure safety/regulatory compliance.
• Collaborate with carriers, drivers, customers, and internal teams to optimize routes and control costs.
• Analyze operational data, prepare performance reports, and continuously improve processes to support on-time delivery.
• Maintain high service levels and strong vendor relationships.

Skills

Drayage operations

Dispatch coordination

Intermodal knowledge

TMS proficiency

Data analysis

Communication

Leadership

Education

High school diploma

Associate or Bachelor’s in supply chain or related field

Tools

Load tracking tools

Transportation Management Systems (TMS)

Job description

Company Description

KSI Freight is a logistics provider focused on reliable, on-time transportation solutions that businesses can depend on. The company is driven by a team of logistics professionals who prioritize safety, maintaining a high-quality fleet and strict standards on the road. KSI Freight supports both single shipments and long-term partnerships, delivering with precision, care, and consistency. The organization values punctuality, cargo protection, and people, aiming to build lasting relationships with its clients. Team members join a company committed to moving freight safely and on time, every time.

Role Description

The Drayage Operations Manager is a full-time, on-site role based in Riverside, CA. This role oversees daily drayage operations, including planning and coordinating container movements between ports, rail ramps, and customer facilities. Responsibilities include managing dispatch schedules, monitoring transit times, resolving service issues, and ensuring compliance with safety and regulatory requirements. The position collaborates with carriers, drivers, customers, and internal teams to optimize routes, control costs, and maintain high service levels. The Drayage Operations Manager also analyzes operational data, prepares performance reports, and continuously improves processes to support reliable, on-time delivery.

Qualifications

• Experience managing drayage or intermodal operations, including dispatch, scheduling, and container flow coordination.


• Knowledge of port and rail operations, drayage regulations, safety standards, and industry best practices.


• Strong skills in communication, customer service, and relationship management with carriers, drivers, and clients.


• Proficiency in transportation management systems (TMS), load tracking tools, and basic data analysis using spreadsheets or similar software.


• Demonstrated ability to prioritize tasks, solve problems quickly, and make decisions in a fast-paced operations environment.


• Previous experience in freight, logistics, or supply chain management; drayage-specific experience required.


• High school diploma required; associate or bachelor’s degree in supply chain, business, or related field is beneficial.


• Willingness to work on-site in Riverside, CA and collaborate closely with operations and leadership teams.