Drake's Associate Manager - Pikeville, KY

Bluegrass Hospitality Group; Pikeville (KY); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Starting $48,000 salary

Bonus opportunities

Medical

Life Insurance

Vacation & Sick Days

Company wide management dining card

Retirement plans

Training program and career path

Job summary

Bluegrass Hospitality Group is seeking an Associate Manager to lead day-to-day restaurant operations in a full-service setting. You will work as part of the management team, with a focus on training, service, bar, or kitchen responsibilities while upholding our 100% Guest Satisfaction standard.

The role offers a starting minimum salary of $48,000 with bonus opportunities, medical, life insurance, vacation and sick days, retirement plans, and a structured training program.

Qualifications

• One year of related experience or a certificate from college or technical school in a related field, or an equivalent combination of education and experience.
• Strong English communication skills in reading, writing, and speaking.
• Proficiency in Microsoft Word and Excel; familiarity with Toast and 7Shifts encouraged but not required.

Responsibilities

• Ensure safety of guests and staff.
• Monitor costs and profits.
• Proactively complete administrative duties.
• Treat guests and staff exceptionally well.
• Uphold quality assurance standards.

Skills

English proficiency

Education

One-year related experience

Certificate in related field

Tools

Microsoft Word

Microsoft Excel

Toast

7Shifts

Job description

Associate Manager

Job Summary and Benefits

Seeking Experienced Front of House Manager's that have experience in Full‑Service Restaurants and are looking to work for an organization continuing to grow.

• Starting Minimum Salary: $48,000
• Bonus Opportunities
• Medical
• Life Insurance
• Vacation & Sick Days
• Company Wide Management Dining Card
• Retirement Plans
• Training Program and Career Path

Job Summary

BHG Associate Managers are responsible for the day‑to‑day operations of the restaurant by maintaining an area of responsibility such as Training, Service, Bar, or Kitchen. Associate Managers will work as a member of the store’s management team, reporting to the store’s Managing Partner. The ideal candidate will embody the company’s mission of 100% Guest Satisfaction, 100% of the Time and reflect the qualities of an Ideal BHG Employee: Humility, Encouraging, Caring, Personable, and Teamwork Oriented.

Responsibilities

• Ensure Safety of Guests and Staff
• Monitor Costs and Profits
• Proactively Complete Administrative Duties
• Treat Guests and Staff Exceptionally Well
• Uphold Quality Assurance Standards

Requirements, Qualifications, and Conditions

• Education or Experience – Minimum of one‑year related experience; or one year certificate from college or technical school in related field; or equivalent combination of education and experience.
• Training Program – Participation in Core Values Training Program at 1 or more locations, travel may be required, hotel accommodations are covered by BHG.
• Language Skills – Ability to effectively communicate through reading, writing, and speaking English; Spanish speaking skills not required, but encouraged – Language learning program offered.
• Computer Skills – Basic computer knowledge and proficiency of Microsoft programs such as Word and Excel are required, Knowledge of other systems such as Toast and 7Shifts are not required but encouraged.
• Work Environment – Must be able to work a flexible schedule, must be able to continuously stand for long periods of time, comfortable working with hot equipment such as hot wells and cold equipment such as walk‑in coolers.
• Physical Requirements – Must be able to move loads up to 100 lbs through the restaurant; bending, kneeling, and climbing to reach equipment and products will occasionally be required.

Company Overview

BHG is all about creating memorable experiences for every guest, every time. Any restaurant can take an order and offer a refill. At BHG, we want more than an order taker, we want an experience maker. From the time the guest walks in the door until the time that they leave, we need to exceed their expectations 100% of the time.

Based in Lexington, KY, Bluegrass Hospitality Group is the home of unique restaurant concepts including Malone’s, Malone’s Prime Events & Receptions, Harry’s, Drake’s, Aqua Sushi, and OBC Kitchen, spanning 6 states and employing over 3000 team members. Though we have many concepts, our Mission is the same: 100% Guest Satisfaction, 100% of the Time.

• Creating Opportunity
• Communicating Well
• Providing Exceptional Training