Drain Technician - Jetting Expert for Home Service

Cranney Home Services; Danvers (MA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Company truck

Dispatch from home

Healthcare

Dental insurance

Vision insurance

Life insurance

401(k) with match

Wellness reimbursement

EAP

FSA

Disability insurance

PTO & holidays

Referral bonus

Uniforms provided

Phone & tablet provided

Job summary

Cranney Home Services is seeking an experienced Drain Technician to join our residential service team in Massachusetts. You will diagnose problems, provide solutions, and deliver exceptional service from the moment you arrive.

Responsibilities include troubleshooting, drain cleaning with jetters and snake machines, and educating customers on plumbing systems while maintaining the highest workmanship and safety standards. Company-provided truck and tools support your success.

Qualifications

• 3+ years of drain service experience.
• Jetting experience — required.
• Plumbing experience — a plus.
• OSHA 10 certification — a plus.
• Strong customer service skills.
• Excellent communication skills.
• Ability to work independently.
• Strong troubleshooting and problem-solving skills.
• Valid driver's license and clean driving record.
• Dependability, professionalism, and a positive attitude.
• Pride in your work and commitment to doing the job right.

Responsibilities

• Diagnose drain issues and provide solutions for customers.
• Follow Cranney’s 6-Step Customer Service System.
• Troubleshoot and diagnose drain and plumbing issues.
• Identify root causes and implement repairs.
• Perform drain cleaning using snake machines and jetters.
• Explain problems and recommended solutions to customers.
• Educate customers on their plumbing and drain systems.
• Maintain high-quality workmanship and safety standards.
• Keep a clean, professional appearance and work environment.

Skills

Drain service experience

Jetting experience

Strong customer service

Excellent communication

Ability to work independently

Troubleshooting

Problem-solving

Valid driver's license

Pride in your work

Dependability

Professionalism

Education

OSHA 10 certification

Job description

Cranney Home Services is seeking an experienced Drain Technician to join our residential service team in Massachusetts. You will diagnose problems, provide solutions, and deliver exceptional service from the moment you arrive.

Responsibilities include troubleshooting, drain cleaning with jetters and snake machines, and educating customers on plumbing systems while maintaining the highest workmanship and safety standards. Company-provided truck and tools support your success.