Drain Technician

SanCrest; Fairfield (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Sancrest Llc is seeking a Residential Drain Technician to diagnose and repair residential drain systems during service calls and in-shop. You will help customers choose the right products and services based on plumbing needs, while documenting all work for warranties.

You will track time and inventory, keep company vehicles and tools ready, perform additional plumbing tasks as needed, and strictly follow safety and company policies to meet performance goals.

Qualifications

• Diagnose drain issues and complete repairs.
• Customer-focused communication and product/service recommendations.
• Maintain warranty documentation and service records.
• Accurate time and inventory tracking.
• Perform additional plumbing tasks as needed.
• Maintain vehicles, tools and equipment.
• Follow safety and company policies.

Responsibilities

• Diagnose and repair residential drain systems on service calls and in-shop.
• Provide customer support by recommending products and services.
• Maintain warranty documentation and service records.
• Track time and inventory and ensure vehicle/tool readiness.
• Follow safety and company policies.

Skills

Diagnose drain issues

Customer communication

Documentation skills

Time & inventory tracking

Plumbing beyond drains

Vehicle & tool upkeep

Safety compliance

Job description

Residential Drain Technician responsible for diagnosing and repairing residential drain systems through both service calls and in-shop repairs. Provides customer support by recommending appropriate products and services based on plumbing needs. Maintains precise warranty documentation and records service details.

Key duties include tracking time and inventory, performing additional plumbing tasks as needed, and ensuring proper care and readiness of company vehicles, tools, and equipment. Follows all company policies while working toward performance goals.

Qualifications & Skills

• Proven ability to diagnose drain issues and complete repairs
• Customer-focused communication and product/service recommendation skills
• Strong attention to documentation (warranty and service records)
• Reliable time and inventory tracking
• Competent with plumbing tasks beyond drain repairs
• Responsibility in maintaining vehicles, tools, and equipment
• Ability to follow safety and company performance policies