DPW - Full Time Financial Administrator

City of Gardner, MA; Gardner (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Gardner is seeking a Full Time Financial Administrator to handle various financial tasks including maintaining accounts, preparing documents, and responding to inquiries. Ideal candidates will possess strong interpersonal and computer skills, with experience in a busy office environment. This position supports the Department of Public Works and requires effective communication with city departments and the public.

Qualifications

• At least two years of proven clerical experience in an office environment.
• Ability to work with other City Departments and effectively with the public.
• Demonstrated knowledge of Windows operating systems and various software.

Responsibilities

• Maintains financial accounts and records while verifying accuracy of invoices.
• Prepares summaries of expenditures and payroll; responds to and investigates complaints.
• Supervises Financial Clerk position and communicates effectively with various stakeholders.

Skills

Interpersonal skills

Communication

Flexibility

Computer skills

Tools

Microsoft Office

MUNIS

Job description

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DPW - Full Time Financial Administrator

The City of Gardner Department of Public Works is seeking a full-time Financial Administrator. This position will perform various financial and accounting duties as well as standard office procedures. This position is responsible to, and receives general supervision and guidance from the Director of Public Works.

General Duties

• Answer telephones and direct calls to appropriate parties
• Respond to walk-in customers
• Respond to written and telephone inquiries as necessary
• Prepare and/or complete Water and Sewer Division of the DPW correspondence, reports, memoranda, other documents
• Sort and distribute mail on a daily basis
• Maintain divisional filing systems
• Post and maintain general records
• Other duties as assigned by Supervisor
  
  

Specific Duties

• Maintains financial accounts and records.
• Performs, as well as provides completes instruction to others regarding the input of water and sewer usage, waste removal fees and tax related liens for billing purposes.
• Distributes correspondence and reports to City departments.
• Verifies accuracy of invoices.
• Prepares summaries of expenditures and balances in appropriation.
• Prepares and makes general ledger entries.
• In the absence of the Administrative Assistant, will prepare timesheets and payroll, as well as process vouchers and purchase orders and takes telephone messages for DPW.
• Responds to and investigates complaints regarding invoice charges, specializing in the investigation and resolution of all scenarios regardless of complexity.
• Operates adding machines, simple calculators, computer terminal and various software programs (i.e., Microsoft Office and Munis) in connection with performance of duties and responsibilities.
• Supervises Financial Clerk position.
• Communicates effectively with the general public, City and Commonwealth officials and employees.
• Maintains records and performs all special billing procedures outside of the general billing process.
• Researches and processes all abatement requests appealed at the direction of the Director.
• Works cohesively with Water Service Company provider by providing information, investigating issues, processing invoices to ensure the continued delivery of and billing for water services to the City.
• Performs other clerical duties of the Water & Sewer Division of the DPW including the maintenance of any number of and types of files, gives information to other City departments, requisitions office supplies, does sorting and mailing, and other duties requisite of the Water & Sewer Division of the DPW.
• Responsible for handling all other duties and responsibilities that may be required to maintain the efficiency of the Water and Sewer Division of the DPW
  
  

Qualifications

Must possess excellent interpersonal skills, must have at least two years of proven clerical experience in an office environment, flexibility to deal with a very busy office, ability to work effectively with other City Departments; the ability to communicate effectively with the general public as well as other City and Commonwealth officials; demonstrated knowledge of Windows operating systems; competency with Microsoft applications such as Word, spreadsheets, and database operations. Ability to utilize various internet based research tools. Knowledge of MUNIS is preferred.

Miscellaneous Information

If you are interested and qualified, please submit a resume and letter of interest to Amanda Morse, Director of Human Resources, City of Gardner, 95 Pleasant Street, Rm. 226, Gardner, MA 01440 or via email to [e-mail]

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Job Details

Category General Municipal Employees Status Open Salary AFSCME Union Pay Rate: $21.31/Hr. (Step 1) to $23.75/Hr. (Step 3) Full Time (37 Hours) Posted June 16, 2025 8:00 AM Closing Open Until Filled

Tools

• Email Resume
• Job Profiles

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Government Administration

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