DPS - IOD - Communications Electronic Technician II-III, Response Operations - 0283-0284

Texas Department of Public Safety; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking skilled Communications Electronic Technicians to support vital operations in public safety. This role involves providing technical support for deployable communications equipment, responding to high-risk incidents, and performing diagnostics and repairs on communication technologies. The ideal candidates will have a solid background in electrical systems, mechanical repairs, and excellent interpersonal skills, ensuring effective collaboration with law enforcement and emergency personnel. Join a dedicated team that values integrity, excellence, and teamwork while making a significant impact in the community.

Qualifications

• Minimum 4 years experience in two-way radio communications repair.
• Knowledge of electrical systems and safe tool usage required.

Responsibilities

• Provide technical support for deployable communications equipment.
• Transport and operate temporary communication command sites during emergencies.
• Perform diagnostics and repairs on various communication technologies.

Skills

AC/DC Electrical knowledge

Pneumatic and Hydraulic knowledge

Mechanical knowledge

Technical skills in communications

Analytical reasoning

Interpersonal skills

Organizational skills

Safety compliance

Education

High School Diploma or equivalent

Tools

Microsoft Office

Power tools

Hand tools

Soldering iron

Test equipment

Job description

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In here.

GENERAL DESCRIPTION:

Communications Electronic Technician II, Response Operations: Performs complex (journey-level) technical support of Response Operations deployable communications equipment. Performs communications technician, fabrication, and mechanical work. Work involves responding to high-risk incidents involving the public or law enforcement safety. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Communications Electronic Technician III, Response Operations: Performs highly complex (senior-level) technical support of Response Operations deployable communications equipment. Performs communications technician, fabrication, and mechanical work. Work involves responding to high-risk incidents involving the public or law enforcement safety. May serve as a lead worker providing direction to others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES / RESPONSIBILITIES:

1. Communications Electronic Technician II, Response Operations:
1. Works under the guidance of a senior technician providing communications and mechanical repair and maintenance utilizing technical skills and equipment.
2. Transports and operates temporary communications command sites during man-made or natural disasters and special assignments.
3. Performs journeyman level satellite communications, audiovisual components diagnostics, and repair along with installation.
4. Provides emergency assistance through coordination of a variety of vital communications technology providing critical link to responding personnel and command staff in incidents.
5. Performs journeyman level diagnostic functions using computer software, hardware, and databases to support the full operation of deployable communications assets.
6. Updates and maintains the Response Operations equipment operational guides and manuals.
7. Prepares, reviews, and updates reports, memoranda, logs, and correspondence that accurately document required maintenance and upgrades to equipment using appropriate agency policies and procedures.
8. Performs journeyman level light and heavy-duty vehicle diagnostics and repair along with trailer and generator diagnostics and repair.
9. Maintains emergency power generator operations, test run logs, and/or conduct daily monitoring and visual inspections of them.
10. Performs journeyman level electrical theory and repair, A/C and D/C.
11. Performs journeyman level hydraulic and pneumatic diagnostics and repair and general knowledge of plumbing.
12. Performs journeyman level carpentry and welding/fabrication.
13. Drive a vehicle while towing a trailer and operate a forklift and heavy equipment safely under supervision.
14. Evaluates and prioritizes all incoming assignments regarding risks to life safety, laws, departmental policies and procedures, weather, and road conditions.
15. Attends work regularly and observe approved work hours in accordance with agency leave and attendance policies.
16. Performs other duties as assigned.
2. Communications Electronic Technician III, Response Operations:
1. Provides communications and mechanical repair and maintenance utilizing technical skills and equipment.
2. Transports and operates temporary communications command sites during man-made or natural disasters and special assignments.
3. Performs satellite communications, audiovisual components diagnostics, and repair along with installation.
4. Provides emergency assistance through coordination of a variety of vital communications technology providing critical link to responding personnel and command staff in incidents.
5. Performs intermediate level diagnostic functions using computer software, hardware, and databases to support the full operation of deployable communications assets.
6. Updates and maintains the Response Operations equipment operational guides and manuals.
7. Prepares, reviews, and updates reports, memoranda, logs, and correspondence that accurately document required maintenance and upgrades to equipment using appropriate agency policies and procedures.
8. Performs light and heavy-duty vehicle diagnostics and repair along with trailer and generator diagnostics and repair.
9. Maintain emergency power generator operations, test run logs, and/or conduct daily monitoring and visual inspections of them.
10. Performs basic level electrical theory and repair, A/C and D/C.
11. Performs hydraulic and pneumatic diagnostics and repair and general knowledge of plumbing.
12. Performs intermediate level carpentry and welding/fabrication.
13. Drive a vehicle while towing a trailer and operate a forklift and heavy equipment safely under supervision.
14. Evaluates and prioritizes all incoming assignments regarding risks to life safety, laws, departmental policies and procedures, weather, and road conditions. May analyze and shift or modify priorities as needed.
15. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
16. Perform other duties as assigned.

GENERAL QUALIFICATIONS and REQUIREMENTS:

Education: High School Diploma/equivalent required.

Experience:

1. Communications Electronic Technician II, Response Operations: Minimum of four (4) years’ experience programming, maintaining, and repairing two-way radio communications and electronic equipment. AC/DC Electrical knowledge is preferred. Pneumatic and Hydraulic knowledge theory is preferred. Basic mechanical knowledge is preferred. Knowledge and use of power and hand tools is preferred.
2. Communications Electronic Technician III, Response Operations: Minimum of eight (8) years’ experience in programming, maintaining, and repairing two-way radio communications and electronic equipment. AC/DC Electrical knowledge is preferred. Pneumatic and Hydraulic knowledge theory is preferred. Basic mechanical knowledge is preferred. Knowledge and use of power and hand tools is preferred.

Licensure and/or Certification: Must obtain a Class A non-CDL within one (1) year of employment. Must obtain an OSHA Forklift Operator certification within six (6) months of employment. Must possess a valid driver license from state of residence.

Regulatory Knowledge: Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Ability to understand and follow governmental rules and regulations on tower installation and maintenance including lighting.

Technology: Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems. Maintains radio and RF theory knowledge along with repairs and basic IT component knowledge and basic computer skills.

Technical Skills/Knowledge: Knowledge of basic electricity, electronics, and automotive electrical systems. Demonstrable knowledge and experience in the correct and safe use of hand and power tools, soldering iron, and test equipment; ability to install and maintain radio equipment; and ability to learn the principles of antenna orientation and radiating patterns. Ability to perform installation, maintenance, and repair of base station antennas, microwave antennas, transmission lines, and associated equipment.

Interpersonal Skills: Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills: Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Research and Comprehension: Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail: Must demonstrate an ability to examine data/information, discern variations/similarities, and be able to identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information: Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety: Must be able to work in a safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and/or Remote/Telecommuting work and/or Travel: Availability for after-hours, weekends, holidays, overnight, and emergency work is required. Travel in-city and statewide as needed.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Environment: Office/Indoors, Outdoors, and/or Vehicle;
• Ambulatory skills, e.g. stand, walk, sit, reach, climb, balance, kneel, crouch;
• Hand-eye coordination and arm/hand/finger dexterity;
• Ability to speak, hear, smell/olfactory, and exercise visual acuity;
• Ability to transfer weights of up to fifty (50) pounds anticipated for this position;
• Driving requirements: Moderate (up to 35%).

State of Texas Benefits and Retirement Information: here.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.