Downtown Safety & Welcome Ambassador

Allied Universal; Portland (OR); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Disability Insurance

401(k) plan

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is hiring a Safety Response Team Member to support Portland’s city center. You will greet visitors, assist with wayfinding, respond to inquiries, and patrol zones to create a safe, welcoming downtown experience.

The role emphasizes positive interactions with residents, workers, students, and tourists, while documenting incidents and coordinating with city services as needed. Pay is $27.25 per hour.

Qualifications

• High school diploma or equivalent or 5 years of verifiable work experience.
• Licensing requirements may be required by state/local laws.
• Proficient in MS Office suite.

Responsibilities

• Greet and engage with the public across diverse settings and weather.
• Assist visitors with wayfinding to downtown destinations and venues.
• Respond to general information inquiries about downtown businesses and events.
• Maintain a visible presence to deter crime and promote safety.
• Provide safety escorts to destinations within the City on request.
• Document disturbances or unsafe activities and report to authorities.
• Report maintenance issues to City services and coordinate with teams.
• Interact with businesses to share important community information.

Skills

Bicycle riding

De-escalation techniques

MS Office proficiency

Communication skills

Judgment and decision making

Organizational skills

Customer service

Geography knowledge

Flexibility

Relationship building

Education

High school diploma or equivalent

Tools

MS Office (Word Excel PowerPoint Outlook)

Job description

Allied Universal is hiring a Safety Response Team Member to support Portland’s city center. You will greet visitors, assist with wayfinding, respond to inquiries, and patrol zones to create a safe, welcoming downtown experience.

The role emphasizes positive interactions with residents, workers, students, and tourists, while documenting incidents and coordinating with city services as needed. Pay is $27.25 per hour.