Downtown Hotel Barista: Craft Coffee & Guest Service

Azul Hospitality; Dallas (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Azul Hospitality is seeking an entry-level hospitality teammate at Renaissance Saint Elm Dallas Downtown Hotel in Dallas, TX. You will take orders, describe menu items, prepare drinks and pastries, and maintain clean, safe service areas.

You will operate the POS, handle cash, and follow sanitation standards while delivering friendly guest service. This role requires 1 year of customer service and 1–3 years food service experience preferred.

Qualifications

• One to three years food service experience preferred.
• One year customer service experience required.
• Safe Server Alcohol & Food Handlers certification required.

Responsibilities

• Take customer orders; describe menu items and suggest products to customers.
• Provide information about products and look for "up-sell" opportunities.
• Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages, along with pastries and cookies.
• Prepare all drinks and food items following the outlet and company standards.
• Educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods.
• Ensure equipment is clean and in working order. Report any maintenance or repair needs to the maintenance department.
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
• Clean and sanitize work areas, utensils, and equipment.
• Clean tables, floors, and other service areas.
• Ensure that coffee supplies are always stocked (i.e., cup sleeves, straws, stirs, napkins, sugar, creamer, etc).
• Operate a cash register/ POS system and receive payment from customers in cash or credit card, accurately count and provide change to customers as required, and follows all companys customer service and cash handling policies and procedures.
• Follow companys operational policies and procedures, including those for safety and security, to ensure the safety of all staff during each shift.
• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Responsible for the proper handling of all food and equipment.
• All other duties assigned by managers and supervisors.

Skills

Customer service

Communication

Cash handling

Food service knowledge

Sanitation standards

Teamwork

Education

High school or equivalent education

Job description

Azul Hospitality is seeking an entry-level hospitality teammate at Renaissance Saint Elm Dallas Downtown Hotel in Dallas, TX. You will take orders, describe menu items, prepare drinks and pastries, and maintain clean, safe service areas.

You will operate the POS, handle cash, and follow sanitation standards while delivering friendly guest service. This role requires 1 year of customer service and 1–3 years food service experience preferred.