Downstream Process Support Engineer

Graham Packaging; United States; On-site; USD 94,600 - 141,900; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K Employee Saving Plan

Paid time off

Job summary

A leader in sustainable packaging manufacturing is looking for a Downstream Process Support Engineer. This role demands driving standardization and optimization of packaging equipment, requiring extensive travel (75%). Ideal candidates have a BS in Engineering and substantial experience with post-molding processes. Skills in technical documentation and PLC systems are crucial. Competitive compensation ranges from $94,600 to $141,900, alongside comprehensive benefits including health insurance and a 401K plan.

Qualifications

• Minimum 3–5 years of experience improving automatic post-molding systems.
• At least 8 years as a service technician, controls engineer, project manager, or plant engineer.
• Prior experience with PLCs and servo control systems.

Responsibilities

• Provide hands-on engineering support for post-molding process solutions.
• Improve machine efficiency, reliability, and uptime.
• Lead standardization efforts across vertical units.

Skills

Troubleshooting

Analytical thinking

Technical documentation writing

Proficiency in Microsoft Office

PLC understanding

Industrial safety practices

Education

BS or AAS in Electrical or Mechanical Engineering

Tools

Microsoft Office

Power BI

CAD

Automation software

Job description

Graham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life.

For employees at Graham, our Blue Culture is part of their everyday lives, too. In other words, Blue is how we do things here.

At Graham, we are united by a clear vision. We know our part and help those around us know theirs, encouraging one another to continuously improve. We create a safe, challenging environment to innovate by supporting creative ideas and new ways of thinking. We take the initiative to cultivate our individual growth and help others do the same, while keeping ourselves and one another accountable. And we actively promote cooperation, collaboration, integrity and respect across regions and teams to foster an engaged, diverse and connected workforce.

We value our employees, and a Blue Culture allows for the most rewarding employee experience as part of the Graham family. Blue is how we feel about what we do—together—to create a better tomorrow. Working at Graham means you lead constructively with clear goals, use diverse thinking to drive excellence, accountability, innovation, as well as demonstrating collaboration, embracing learning, and taking action for continuous improvement and growth.

The Downstream Process Support Engineer will work with the Central Engineering and Plant Operations teams across Graham Packaging North America to drive standardization, optimization, and improvement in Post‑Molding Applications. These include trimmers, labelers, inspection systems, palletizers, case packers, case formers, partition inserters, robotics, and other automatic packaging equipment. This role does require 75% travel.

Engineering & Technical Support

• Provide hands‑on engineering support and deployment of post‑molding process solutions.
• Assess and recommend technical solutions to improve machine efficiency, reliability, and uptime.
• Participate in installations, factory and plant acceptance tests, and system commissioning.
• Build or re‑purpose automatic trimming and packaging systems using new or existing hardware/software.
• Provide reliability input for capital project activities.
• Review equipment specifications and vendor quotes to ensure performance requirements are met.
• Create technical work instructions, machine audits, and documentation for operation and maintenance.
• Provide 24/7 remote technical support for plant operations as needed.
• Lead and support standardization efforts across vertical units.
• Use analytical tools, statistical methods, and problem‑solving frameworks (A3, 8D) to address issues.
• Use data‑driven methods to track progress and sustain improvements.
• Develop and maintain accurate records, reports, and action plans for short‑ and long‑term issue resolution.
• Conduct classroom and on‑the‑floor training for trimming and packaging systems.
• Train plant personnel on operational procedures such as changeovers and system adjustments.
• Collaborate with plant operations and engineering teams to ensure optimal performance and alignment.
• Develop and maintain positive working relationships across teams.
• Submit weekly reports on engineering hours, travel, and expenses.
• Maintain working knowledge of major post‑molding packaging platforms, including:
  • Trimming systems: Autotec, Lectro, Lyle, Maer, Mueller, Uniloy

Education

• BS or AAS in Electrical or Mechanical Engineering preferred.

Experience

• Minimum 3–5 years of experience improving processes with automatic post‑molding systems (trimmers, labelers, inspection, palletizing, case packing, etc.).
• At least 8 years of combined experience as a service technician, controls engineer, project manager, or plant engineer.
• Prior experience with PLCs (Siemens, Allen‑Bradley, Beckhoff, B&R) and servo control systems.
• Experience in full lifecycle system implementation and integration.
• Working knowledge of analytical and statistical quality tools.
• Strong troubleshooting and analytical thinking skills.
• Proficiency in Microsoft Office, Power BI, CAD, and automation software.
• Ability to write clear technical documents, reports, specifications, and change bulletins.
• Functional understanding of industrial safety practices (Lockout/Tagout, Energy Control, Electrical Safety).

The standard compensation for this role is $94,600 - 141,900. Salary offers will be determined based on final candidate qualifications, experience, skillset, and other relevant factors.

The expected salary range for the position described in this posting is made in accordance with the legal mandates of certain jurisdictions within the United States. The final agreed‑upon compensation is based on individual qualifications and experience.

Benefits include medical, dental, vision and basic life insurance. Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program. Employees will also receive paid time off in accordance with company policy and state law requirements.

Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Manufacturing

Industries

Plastics Manufacturing and Plastics and Rubber Product Manufacturing