Field Services Technician

Graham Packaging; York (York County); On-site; USD 74,700 - 112,050; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K Employee Saving Plan

Paid time off

Job summary

A leading sustainable packaging manufacturer is seeking a qualified Field Service Technician to install, maintain, troubleshoot, and repair automated packaging machinery. This role demands advanced mechanical and electrical skills, and involves over 80% travel, including international. Responsibilities include equipment setup, preventative maintenance, diagnosing issues, and providing remote support. Candidates should have 3-8 years experience in industrial maintenance and an Associate’s degree or technical certification is preferred. Competitive salary and comprehensive benefits are offered.

Qualifications

• Extensive hands-on mechanical knowledge with advanced troubleshooting skills.
• Ability to perform preventative maintenance on packaging machinery.
• Valid driver’s license and clean record required.

Responsibilities

• Set up new equipment and perform preventative maintenance.
• Diagnose issues and make timely repairs to minimize downtime.
• Complete detailed service reports and provide remote support.

Skills

Mechanical knowledge

Electromechanical systems

Pneumatic systems

Hydraulic systems

PLC diagnostics

Reading electrical schematics

MS Office

Interpersonal skills

Education

Associate’s degree or technical certification

3-8 years’ experience in industrial maintenance or field service

Job description

Graham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life.

For employees at Graham, our Blue Culture is part of their everyday lives, too. In other words, Blue is how we do things here.

At Graham, we are united by a clear vision. We know our part and help those around us know theirs, encouraging one another to continuously improve. We create a safe, challenging environment to innovate by supporting creative ideas and new ways of thinking. We take the initiative to cultivate our individual growth and help others do the same, while keeping ourselves and one another accountable. And we actively promote cooperation, collaboration, integrity and respect across regions and teams to foster an engaged, diverse and connected workforce.

We value our employees, and a Blue Culture allows for the most rewarding employee experience as part of the Graham family. Blue is how we feel about what we do—together—to create a better tomorrow. Working at Graham means you lead constructively with clear goals, use diverse thinking to drive excellence, accountability, innovation, as well as demonstrating collaboration, embracing learning, and taking action for continuous improvement and growth.

Graham Packaging seeks a qualified field service technician with expertise in installing, maintaining, troubleshooting, and repairing proprietary automated packaging machinery across its plant network. The role emphasizes minimizing operational downtime through advanced mechanical and electrical skills, PLC diagnostics, and a commitment to delivering excellent customer service. This position requires practical problem-solving abilities and involves extensive travel.

Essential Duties and Responsibilities

The primary duties of the Field Service Technician include:

• Set up new equipment, including leveling, and connecting electrical/mechanical components according to prints and manuals
• Perform preventative maintenance and routine servicing to keep machines running efficiently
• Diagnosing issues with electro-mechanical/pneumatic systems and making timely repairs to reduce downtime
• Teaching operators and maintenance staff how to properly use and maintain the machinery
• Completing detailed service reports, expense reports, and documenting all work
• Remote technical support, virtual support, phone support required
• Work directly with Graham procedure trainers on the creation and updating of technical manuals
• Ability to work independently and as part of a team
• 80+ percent travel will be expected, Including international

Core Proficiencies and Skills

The following skills and proficiencies are desirable for the position:

• Extensive hands-on mechanical knowledge and ability to understand electromechanical systems, with advanced troubleshooting skills.
• Extensive knowledge with pneumatic systems (all types of valves, filters, regulators, vacuum generators)
• Extensive knowledge of electromechanical systems
• Knowledge of hydraulic systems and servos a plus
• Working electrical knowledge (including Arc Flash), PLC diagnostics (Ladder, ST, FBD), ability to read and understand electrical schematics.
• Ability to read, understand electrical schematic/mechanical drawings, AutoCAD experience a plus.
• Good written, verbal, and interpersonal skills
• Proficient in MS Office software (Word, Excel, MS Teams)
• Valid driver’s license, clean record
• Extensive travel.

Education and/or Work Experience Requirements

• Associate’s degree or technical certification preferred
• 3-8 years’ experience in industrial maintenance or field service

The expected salary range for the position described in this posting is made in accordance with the legal mandates of certain jurisdictions within the United States. The final agreed-upon compensation is based on individual qualifications and experience.

Benefits include medical, dental, vision and basic life insurance. Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program. Employees will also receive paid time off in accordance with company policy and state law requirements.

Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

The standard compensation for this role is $74,700 - $112,050. Salary offers will be determined based on final candidate qualifications, experience, skillset, and other relevant factors