Downeast Store Sales Lead

Downeast; Boise (ID); On-site; USD 35,000 - 45,000; Full time

Job summary

Downeast is seeking a Sales Lead for their new retail location in Boise, Idaho. The ideal candidate should be customer service-oriented, reliable, and possess excellent communication skills. Responsibilities include driving sales, maintaining store safety, and ensuring an inviting shopping environment.

The role demands flexibility in hours, and a strong work ethic alongside the ability to work well in a team. Previous retail or customer service experience is preferred.

Qualifications

• Flexible hours required.
• Strong work ethic and efficiency are essential.
• Must be organized and possess good phone etiquette.

Responsibilities

• Provide excellent customer service.
• Handle cash and maintain cash drawer.
• Open or close the store as needed.
• Ensure a clean and secure environment.

Skills

Customer service

Problem solving

Communication skills

Self-starter

Education

Previous retail and/or customer service experience

Job description

Founded in 1991, Downeast began as a women's apparel company based in Utah. Our clothing is designed to flatter your shape and fit your busy lifestyle, while maintaining the great quality and affordability that you expect from us. We operate 11 vibrant retail locations across Utah and Idaho, along with a thriving e-commerce business. We are excited to continue growing and are opening a new Downeast retail location in Boise.

Job Description

Downeast is seeking a motivated and customer service-oriented individual to join our retail team as the Sales Lead at our new Boise, ID location. This position reports to the Sales Manager. Our ideal candidate must be friendly, detail-oriented, and willing to work in a customer service-oriented environment. Must be a self-starter with excellent communication skills and be extremely reliable.

Roles and Responsibilities

You are part of a team at Downeast dedicated to success. We are looking for an exemplary candidate who is interested in a fun and friendly work environment and dedicated to providing excellent friendly customer service, driving sales for the store, and maintaining integrity and safety in the workplace.

Essential Functions

• Customer Service
• Cash handling, cash drawer
• Responsible for opening or closing the store
• Hanging clothing
• Straightening racks
• Placing new items in store
• Maintaining a clean, safe, secure and friendly store
• Driving sales

Working Conditions

• Must be able to stand entire shirt
• Must be able to lift 30+ lbs.

Qualifications and Education Requirements

• Flexible hours
• Strong work ethic
• Efficiency
• Hard working
• Well organized
• Good phone etiquette and verbal skills
• Customer oriented
• Works well with others
• Problem solver
• Self-starter

Preferred Skills

• Previous retail and/or customer service experience