Doula (New York)

Pomelo Care; New York (NY); Hybrid; USD 69,000 - 138,000; Full time

Benefits offered by this job

Flexible schedule

Remote & in-person work

Billing & admin support

Job summary

Pomelo Care is building a national network of experienced birth and full-spectrum doulas to educate and guide families through pregnancy, birth, and postpartum. This independent contractor role offers flexible, virtual and in-person opportunities, with Pomelo providing client matching, billing, and administrative support.

To join, you must have birth or full-spectrum doula certification and experience supporting pregnancy, birth, lactation, and postpartum recovery.

Qualifications

• Certified birth or full-spectrum doula with training and certification.
• Experience supporting pregnancy, birth, breastfeeding, and postpartum.

Responsibilities

• Educate and guide families throughout pregnancy, birth, and postpartum.
• Support families to improve birth outcomes and feel empowered.
• Maintain timely and accurate documentation for visits and birth support.
• Follow Pomelo standards for privacy, quality, and compliance.

Skills

Verbal communication

Written communication

Telehealth platforms

Video conferencing

Electronic documentation

Flexibility

Education

Birth/Full-Spectrum Doula Certification

Tools

Telehealth software

Job description

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

We’re building a network of experienced birth and full-spectrum doulas to educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period.

This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support.

As part of the Pomelo network, you will:

• Educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period.

• Play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.

• Maintain timely and accurate documentation for visits and birth support.

• Follow applicable documentation, privacy, quality, and compliance standards for services conducted through Pomelo.

To join Pomelo’s growing network, you are/have:

• You have completed certification and training as a birth and/or full-spectrum doula.

• You have experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.

• You have strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.

• You're comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.

• You have availability for virtual and in-person work, including evenings and weekends, to accommodate the needs of families.

• You are located in or able to serve one of our core service areas: Orange, Suffolk and Westchester county in New York.

Credentialing process & next steps:

Once you apply, our team will guide you through the credentialing process, which includes:

• Meeting with someone from our recruitment team for a 30-minute video call.

• Providing proof/verification of doula certification, NPI number, and Adult & Infant CPR/First Aid certification.

• Providing proof of Medicaid ID.

• Providing verification of personal liability insurance.

• Completing a background screening.

Support for your doula practice:

By joining Pomelo, we will provide the support you need to focus on what you do best – caring for families.

• Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance so you can receive reliable and timely payment for your work.

• Connect with Patients: We provide client matching and outreach support to help you connect with families who need your services based on your availability and demand.

• Comprehensive Support: You’ll have access to administrative and technical support to navigate Pomelo’s systems, as well as charting and documentation support to streamline your workflow.

• Doula Community: You’ll have access to a vibrant peer community of hundreds of doulas for support, shared learning, and connection.

• Maintain Your Flexibility: You choose the days and times you make yourself available for Pomelo clients. You may accept or decline available opportunities, and Pomelo does not guarantee any minimum number of matches or compensation.

We are committed to hiring the best team to improve outcomes for all mothers and babies. To solve the complex challenges facing the diverse population we serve, we need diverse perspectives, actively welcoming people of all races, ages, sexual orientations, gender identities and expressions, national origins, religions, disabilities, and veteran statuses. We strive to cultivate an inclusive and respectful environment where team members thrive by working across disciplines, moving fast, making data driven decisions, learning continuously, and always putting the patient first.