Doughnut Factory Quality Control Technician

Krispy Kreme; Elk Grove Village (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

401K plan

PTO and paid days off

Education Reimbursement

Life Insurance

Job summary

Krispy Kreme is hiring a Quality Control Technician to ensure product quality, food safety, and GMP compliance in a manufacturing setting. You will monitor CCPs, conduct sanitation verifications, and maintain thorough records to support consistent, safe production.

The role requires experience in QA and food manufacturing, HACCP/HARPC knowledge, and the ability to work in a cool environment while communicating in English. Training and team collaboration are emphasized.

Qualifications

• Must have a High School Diploma or equivalent (GED).
• Experience working in a QA & food manufacturing environment is required.
• Must be able to perform HACCP/HARPC monitoring and verification.
• Must be able to lift up to 50 lbs. occasionally.
• Must maintain accurate written documentation of responsibilities.
• Must be able to speak, read, and write in English.

Responsibilities

• Monitor and program critical control points (CCP).
• Monitor product food safety and quality throughout the manufacturing process.
• Perform sanitation verification and allergen testing on equipment and areas.
• Record and file relevant logs and documentation.
• Ensure recipe guidelines for products are met during processing.
• Ensure employees follow Food Safety and worker safety practices.
• Educate employees on food safety and SQF standards.
• Collect product samples for development and lab testing.
• Inspect products, equipment and machinery.
• Assist with Monthly Self GMP Audits with plant management.

Skills

Quality control

Food manufacturing

Auditing

Math skills

MS Word/Excel/Outlook

Safety compliance

English communication

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same - making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

Krispy Kreme's Quality Control Technicians have a special role in ensuring that all of our products are meeting our high quality standards. In this role, you will be responsible for the quality, food safety, and esthetics of the product. The QC Technician follows through on set processes and ensures adherence to good manufacturing practices (GMP), food safety, Safe Quality Food (SQF) standard, and product quality standards.

Here’s a Taste Of What You'll Be Doing

• Responsible for monitoring, and programing critical control points (CCP).
• Responsible for monitoring and product food safety and quality throughout the manufacturing process.
• Responsible for performing sanitation verification and allergen testing on equipment and other areas required
• Responsible for the correct recording and filing of all relevant record logs and documentation.
• Ensures the correct recipe guidelines for products are met during processing.
• Ensures employees are following all Food Safety and worker safety practices
• Ensures and educates employees on food safety and SQF standards
• Collect product samples for Product Development, lab retains and the laboratory when directed
• Perform inspections on Products, Equipment and Machinery.
• Along with plant management team, will perform Monthly Self GMP Audits of facility.
• The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Equipment Operation

• Scales and thermometers
• Automatic Pan Washing Machine

Safety and Sanitation

• Maintain a clean, neat uniform at all times and ensure employees are also adhering to uniform standards
• Ensure Comply with sanitation standards

Leadership

• Act as a team player through the standards identified in the Krispy Kreme Training Workbooks
• Assist in training and development of Team Members
• Supports Managers with training of new employees
• Model company and facility standards and policies consistently
• Model exceptional customer service skills for employees

YOUR RECIPE FOR SUCCESS

• Must have a High School Diploma or equivalent (GED).
• Must be able to lift up to 50 lbs. on an occasional basis.
• Experience working in a QA & food manufacturing environment is required.
• Must be able to complete or learn to complete basic audits including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, Pest Control, weight control checks, on line quality audits.
• Must be able to work independently and with others with minimal supervision.
• Must be able to work for extended periods of time in a cool environment.
• Must be able to maintain accurate and legible documentation of all assigned responsibilities.
• Must be able to speak, read, and write in English and be able to communicate with management.
• Must possess basic math skills.
• Intermediate PC skills with working knowledge of MS Word, Excel, and Outlook
• Post-Secondary Education strongly preferred
• Certified HACCP/HARPC strongly preferred
• SQF Exposure strongly preferred

Benefits

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Hospital Indemnity Insurance
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.