Doughnut Dealer - Lead- Craig Store

Siegel Suites; North Las Vegas (NV); On-site; USD 18,000 - 21,000; Full time

Job summary

Pinkbox Doughnuts Craig in North Las Vegas, NV is seeking a Doughnut Dealer Lead to supervise shifts, ensure excellent customer service, and manage cash handling. The role involves training crew, guiding daily tasks, and upholding brand standards in a fast-paced setting.

As a Lead, you will oversee prep, service, and cleanup duties, while ensuring safety, sanitation, and policy compliance. This position requires experience in customer service and the ability to work early mornings, evenings,

Qualifications

• Customer service experience required.
• Shift lead experience preferred.

Responsibilities

• Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.
• Knowledgeable and proficient in each position within the store.
• Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
• Has safe access and manager authority regarding cash handling, refunds, voids and discounts
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Ensures all safety and security policies are being followed as set by the Company.
• Trains and coaches employees during each shift to ensure Company and brand standards are being met.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs additional tasks as requested by Management and as needed to successfully run the store.

Skills

Customer service

Shift lead experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Doughnut Dealer - Lead- Craig Store

Pinkbox Doughnuts Craig, North Las Vegas, NV, US

SUMMARY OF RESPONSIBILITIES

Our Doughnut Dealer Leads (Crew Leaders) are key to the smooth running of a shift by ensuring great service and accurate cash handling.

ESSENTIAL FUNCTIONS

• Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.
• Knowledgeable and proficient in each position within the store.
• Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
• Has safe access and manager authority regarding cash handling, refunds, voids and discounts
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Ensures all safety and security policies are being followed as set by the Company.
• Trains and coaches employees during each shift to ensure Company and brand standards are being met.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs additional tasks as requested by Management and as needed to successfully run the store.

REQUIRED EXPERIENCE

• Experienced customer service associate. preferably having served in a shift lead role prior.
• Must have valid health card
• Legally able to work within State and Federal guidelines

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 50 pounds.
• Constant face-to-face interactions with employees and customers.
• Safely navigate in a fast-paced restaurant environment.
• Ability to multi-task and remain positive in busy working conditions.

WORKING CONDITIONS

• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closing responsibilities. Our stores are 24/7!
• Comply with the brand and Company uniform and hygiene policies.