Doughnut Crew Member — Front & Back of House

Voodoo Doughnut; Chicago (IL); On-site; USD 21,000 - 29,000; Full time

Job summary

Voodoo Doughnut Chicago is hiring team members for Fulton Market shop. You will provide guest service, maintain sanitary prep areas, and help with daily operations in a fast-paced bakery environment.

Requirements include a current food handler's card, about 1 year of customer service or bakery experience, reliability, and ability to stand for long periods. Must be 18+ and authorized to work in the United States.

Qualifications

• One-year customer service or bakery experience preferred
• Current food handler's card indicating health code knowledge and safety regulations
• Reliable transportation
• Able to stand for the duration of the shift

Responsibilities

• Acts with integrity, honesty, and the passion that promotes a positive work environment
• Creates meaningful connections with guests, discovers guest needs, and responds with guest focused attitude
• Cooperates with co-workers, managers, vendors, and guests
• Contributes to a positive work environment, develops strong relationships with others adding to overall team morale
• Supports team member training through positive reinforcement and providing effective feedback as needed
• Takes and fulfills guest orders, process payments, make accurate change, and follows cash handling procedures
• Answers the phone to assist guests with questions or placing future orders
• Accepts delivery of product, unload pallets and organize using FIFO standards
• Cleans and stocks food preparation areas, floors, cooking surfaces, and utensils; assists with the cleaning of any other areas as directed
• Cooks and prepares food according to production guidelines, food safety and sanitation procedures
• Acts as quality check for all Voodoo product adhering to recipe and presentation guidelines
• Operates large-volume cooking equipment such as fryers, warmers, mixers, and convection ovens
• Works in front of hot fryers and cold refrigerators
• Evaluates shop needs and environment, encouraged to provide constructive feedback to managers to foster a successful shop workflow
• Reports any safety, product quality, or guest concerns to their management team; assists with resolution as directed
• Works with chemicals used in cleaning and sanitizing
• Maintains a calm and cool presence during peak volumes or unannounced events
• Maintains regular and consistent attendance and punctuality
• Attends all team meetings as necessary
• Any and all other duties assigned

Job description

Voodoo Doughnut Chicago is hiring team members for Fulton Market shop. You will provide guest service, maintain sanitary prep areas, and help with daily operations in a fast-paced bakery environment.

Requirements include a current food handler's card, about 1 year of customer service or bakery experience, reliability, and ability to stand for long periods. Must be 18+ and authorized to work in the United States.