Doubletree Lansing - Banquets Captain

Aimbridge Hospitality; Lansing (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Banquet Captain to supervise banquet functions. The role requires excellent customer service skills, attention to detail, and compliance with safety regulations. Ideal candidates will have supervisory experience and relevant certifications. Join a dynamic team offering competitive benefits and a chance to grow in the hospitality industry.

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Term Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• At least 1 year of experience in a hotel or related field.
• High School diploma or equivalent required.

Responsibilities

• Supervise and assist with the set-up, service, and clean-up of banquet functions.
• Maintain high standards of personal appearance and grooming.

Skills

Supervisory Responsibility

Alcohol Awareness Certification

Education

High School Diploma

College Coursework

Job description

Join to apply for the Doubletree Lansing - Banquets Captain role at Aimbridge Hospitality

The Banquet Captain is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions.

Qualifications

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College coursework in a related field helpful.
• Previous supervisory responsibility preferred.
• Alcohol Awareness Certification (must comply with State regulations).

Estudios y experiencia

• Requiere por lo menos 1 año de experiencia progresiva en un hotel o campo relacionado. Se requiere un diploma de escuela superior o su equivalente.
• Sería útil haber estudiado en la universidad algo relacionado con el campo.
• Se prefiere experiencia anterior como supervisor.
• Certificado para Servir/vender Alcohol (debe cumplir con requisitos del Estado).

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to the position, including Alcohol Awareness, Food Handlers, Safety, etc.
• Maintain a friendly and warm demeanor at all times.
• Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
• Other duties as required.
• Access to back of house areas of the hotel and sensitive information.
• Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank.
• Interact and occasionally have unsupervised contact with guests and/or colleagues.
• Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys, and/or guestrooms, Storage/Liquor Room, and secured file cabinets.
• Drive safely on behalf of the company for business reasons.
• Maintain a high level of trust and responsibility.
• Represent the company with a certain level of reputation and good character, exercising sound judgment.

Obligaciones y responsabilidades del puesto de trabajo

• Acercarse a todos los encuentros con huéspedes y empleados de manera simpática y con orientación servicial.
• Cumplir con los requisitos de asistencia al trabajo en cumplimiento con los estándares de Aimbridge Hospitality, según requerido por el horario de trabajo, el cual cambiará con las necesidades del hotel.
• Mantener criterios altos para el acicalado y la apariencia personal, incluyendo vestir el uniforme correcto y la chapa con el nombre mientras esté de turno (basado en normas de marca).
• Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para operaciones seguras y eficientes.
• Cumplir con los requisitos de certificación aplicables a la posición, incluyendo Certificado para Servir Alcohol, Certificado para Manejar Alimentos, Seguridad, etc.
• Mantener un comportamiento simpático y caluroso en todo momento.
• Inspeccionar los arreglos para reuniones y funciones de banquetes y verificarlos con la Orden para Evento de Banquetes.
• Otros deberes según requerido.
• Acceso a áreas traseras del hotel e información sensible.
• Capacidad demostrada para manejar efectivo, preparar y depositar entregas de efectivo, asegurar y equilibrar el banco.
• Interactuar y, ocasionalmente, tener contacto sin supervisión con huéspedes y/o colegas del hotel.
• Acceso y control de zonas sensibles de las instalaciones del hotel, incluyendo llaves maestras, habitaciones, sala de almacenamiento/licores y archivos seguros.
• Conducir con seguridad en nombre de la empresa por motivos comerciales.
• Salvaguardar y administrar adecuadamente la información confidencial, incluyendo información patentada y secretos comerciales, y cualquier acceso a sistemas tecnológicos.
• Mantener un alto nivel de confianza y responsabilidad.
• Representar a la empresa con cierto nivel de reputación y buen carácter, ejerciendo buen juicio.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.