DOT Shuttle Supervisor

SP+; Houston (TX); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Job summary

A leading transportation company is seeking a DOT Shuttle Supervisor in Houston, TX. This role involves managing day-to-day shuttle operations while ensuring compliance with company policies. Candidates must have at least a high school diploma, a valid CDL Class A or B driver's license with passenger endorsement, and the ability to keep a positive attitude in a customer-focused environment. Competitive pay rates range from $21.00 to $23.00 per hour, and benefits are included.

Qualifications

• Minimal high school diploma or equivalent and related experience required.
• Valid CDL Class A or B driver's license with passenger endorsement is needed.
• DOT Medical Card required for operation.

Responsibilities

• Assist with day-to-day management of shuttle operations.
• Participate in client satisfaction improvement programs.
• Maintain and repair equipment as directed.

Skills

Clear oral communication

Written communication skills

Customer service orientation

Adaptability

Sound judgment

Education

High school diploma or equivalent

Job description

DOT Shuttle Supervisor

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

Responsibilities

• Basic Function: Assist in the day‑to‑day management of a shuttle operation ensuring that operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day‑to‑day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Qualifications

• Education/Experience: Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Prior supervisory experience with a DOT‑regulated shuttle operations preferred.
• License Requirement: Per DOT Regulations, this position requires a valid CDL Class A or B Driver’s License, with Passenger Endorsement if responsible for operating shuttle buses with a passenger capacity of 15 passengers or more.
• DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.
• Availability to Work: Special shift requirements may vary; availability to work 2nd shift, 3rd shift and/or week‑ends may be required.
• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains a positive attitude; responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; deals with delays or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Physical Demands: The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, and talk. Occasionally required to climb or balance; stoop, kneel or crouch. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision and ability to adjust focus.
• Salary Range: $21.00 – $23.00 per hour.
• Benefits: Eligible employees participate in medical, dental, vision, flexible spending accounts, long/short‑term disability, life insurance, accident insurance, 401(k) and paid time off.
• SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
• SP+ may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. If hired, data may become part of employee records. For applicants to a New York City job posting, contact [e-mail] to request an alternative selection process accommodation or for questions about data retention policy.

Location

Houston, TX, United States (US‑TX‑HOUSTON)