Doorperson - Bar CC New York

Tao Group

New York (NY)

On-site

USD 21,000 - 30,000

Full time

5 days ago
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Benefits offered by this job

Medical,Dental,and Vision Coverage
401(k) Retirement Program withEmployer
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and
Pet Insurance
Employee Discounts
Time off and much more

Job summary

Tao Group Hospitality is seeking a doorperson for entry management at our New York City venue. You will verify reservations, manage guest entry, and help maintain a safe, high-energy environment for guests and staff.

Ideal candidates have at least 1 year of doorperson or related experience in fast-paced hospitality settings, strong communication skills, and a professional appearance. This is a non-tipping role with competitive benefits.

Qualifications

  • Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality experience required.
  • Previous experience in a high-volume restaurant/nightclub/lounge required.

Responsibilities

  • Greet guests and verify reservations for venue entry.
  • Maintain professional guest services and safety.
  • Identify intoxicated or disruptive guests and report to security.
  • Distribute tickets and manage entry flow at doors.
  • Communicate with management and other venues.
  • Remain alert to crowd conditions and safety risks.

Skills

Doorperson experience
Guest services
Communication
Security awareness

Job description

TaoGroupHospitalityofferscompetitivebenefitsforallfull-timeteammemberssuchas:
  • Medical,Dental,andVisionCoverage
  • 401(k)RetirementProgramwithEmployerMatch
  • LifeandDisabilityInsurancePlans
  • AncillaryInsurancePlans
  • EmployeeAssistanceProgram
  • Fertility&FamilyFormingSupportandResources
  • PetInsurance
  • EmployeeDiscounts
  • Timeoffandmuchmore!

The Doorperson facilitate guest’s entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Assess crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed. Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. Doorperson is not allowed to accept any form of money from our guests.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
  • Provide a friendly, personal demeanor with a willingness to interact

  • Provide professional and friendly guest services

  • Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times

  • Ability to work safely and prevent personal injury

  • Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions

  • Remain alert for any suspicious persons or activities

  • React professionally and rationally in emergency and pressure situations

  • Identify intoxicated, disorderly, or insubordinate guests and reports them to Security

  • Communicate professionally with all management from Restaurant/Lounge

  • Assist all Guests with entry to the venue

  • Maintain professionalism at the workplace and with co-workers and patrons

  • Attentive to all company related events and upcoming venues and changes

  • Maintain a proper and professional appearance and attitude

  • Maintain and promotes a friendly atmosphere for customers and co-workers

  • Provide customers with information and directions

  • Inform management of any complaints, comments, or incidents

  • Perform all prior arrangements to be ready to start at scheduled in time and completes all necessary duties by end of shift

  • Accurately assess group sizes at the doors, collect ID’s and form of payment, and hand out tickets accordingly Constantly pays attention to surroundings and to customers

  • Assist and/ or completes additional tasks as assigned

TRAINING REQUIREMENTS:
  • Tao Group Hospitality in-venue doorperson training

EDUCATION/WORKING KNOWLEDGE:
  • Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality experience required.

  • Previous experience in a high-volume restaurant/nightclub/lounge required

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate

  • Must have good positive energy throughout the day

  • Must be able to print legibly for Team Members, management, and guests to read

  • Must be able to stand for extended periods of time

  • Must be able to move quickly

  • Must be able to push and lift up to 75 lbs. with or without assistance

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Exposure to cleaning materialsMay work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

  • Ability to maintain confidentiality

  • Ability to handle a fast-paced, busy, and somewhat stressful environment

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