Doorman

FirstService Residential; Miami (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Full benefits

Time off benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in Miami, FL is seeking a Door Person to greet residents and guests as they arrive and depart, and to provide baggage, package, grocery, parking, and information assistance. This role is customer service driven, requiring an outgoing, friendly demeanor and comfort with people.

The position involves assisting with luggage, answering inquiries, and guiding guests to services and local attractions, while upholding safety and quality standards.

Qualifications

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Multilingual fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Greets residents and assists with baggage and package handling.
• Answers inquiries about hotel services; registers guests; assists with shopping, dining, entertainment, and travel directions.
• Maintains equipment and reports maintenance issues.
• Resolves and follows up on complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Performs other tasks as assigned.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Multilingual (desirable)

Education

High school diploma

Job description

Description

As a Door Person, you’ll be responsible for Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance. This position is customer service driven, outgoing, friendly andenjoyspeople.

Job Overview

Your Responsibilities

• Responsible for the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquiriespertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Maintains equipment in working condition and reports any maintenance issue for repair.
• Resolves and follows-up on all complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Performsother tasks as assigned.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 - 50 lbs.
• Heavy lifting required (baggage handling)
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and writtenword.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Schedule

Sunday through Thursday (3PM-11PM), Days OFF: Friday & Saturday

Compensation

$17

Supervisory Responsibilities

• None

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a "reasonable accommodation", as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.