Door Greeter

McCarty's Jewelry; Long Beach (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in high-end jewelry seeks a friendly and professional Doorperson/Greeter to create a welcoming atmosphere for clients. This vital role involves greeting customers, answering basic inquiries, and ensuring a secure environment. The ideal candidate will possess exceptional interpersonal skills and a reliable demeanor. Join a supportive team in a beautiful upscale setting, where your contributions will enhance the shopping experience and maintain a safe environment for all visitors. If you are passionate about customer service and enjoy making people feel welcome, this opportunity is perfect for you.

Benefits

Employee discounts on fine jewelry

Supportive team environment

Upscale work environment

Qualifications

• Exceptional interpersonal and communication skills are essential.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Greet customers warmly and provide a professional first impression.
• Monitor the store entrance and uphold security protocols.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Security Awareness

Professional Appearance

Job description

About Us: McCarty's Jewelry is a high-end jewelry store known for providing an exceptional shopping experience to our clients. Our team is committed to offering unparalleled service, and we pride ourselves on creating a welcoming, elegant, and neighborly atmosphere for all who visit. We are looking for a friendly, professional, and reliable Doorperson/Greeter to be the first point of contact for our esteemed clients.

Job Description: As our door greeter, you will play a vital role in creating a welcoming environment, providing outstanding customer service, and ensuring all those entering and exiting the store are comfortable and feel safe. Your primary responsibility will be to greet customers at the exterior of the store as they enter, answer basic questions regarding hours of the store or services offered, and ensure the staff and clients are comfortable with those entering the store. You will also help maintain a secure environment by adhering to our store’s security measures and being vigilant in identifying and alerting staff to potentially problematic guests.

Key Responsibilities:

1. Greet customers warmly as they enter the store.
2. Inform customers of our buzz-in door system, ensuring a smooth flow of foot traffic.
3. Provide a friendly, professional, and courteous first impression for every guest.
4. Offer assistance with business questions or directions.
5. Monitor the store entrance, ensuring that staff are alerted to any disturbances.
6. Stay alert and aware of any suspicious behavior, promptly notifying the appropriate personnel.
7. Respect and uphold all security protocols in place, including store access, surveillance systems, and emergency procedures.
8. Stay alert and available to potential guests; no phone conversations, texting, etc.

Qualifications:

1. Exceptional interpersonal and communication skills.
2. Professional appearance and demeanor.
3. Previous experience in customer service, security, or hospitality roles is a plus.
4. Strong awareness and the ability to identify security concerns.
5. Reliable, punctual, and detail-oriented.
6. Friendly demeanor.

What We Offer:

1. Opportunity to work in an upscale environment in beautiful Belmont Shore.
2. Employee discounts on fine jewelry.
3. A supportive and collaborative team.

Join us and be the first face our clients see when they walk through our doors, while helping to ensure a secure, professional environment!